Legacy Supportworks serving Ackerly, TX

In Ackerly, TX, a homeowner contacted us at Legacy Supportworks with several urgent concerns about their property. They had been experiencing unsettling issues such as low spots in their kitchen, visible cracking in the walls, floors beginning to separate, and a noticeable hump in the hallway bridging the original house to a newer addition. Understanding that these symptoms often indicate underlying structural issues, our Customer Care Specialist promptly arranged an inspection by one of our System Design Specialists. During this in-depth assessment, it became clear that the problems originated from the crawl space. Weak foundation support was affecting the stability and level of the floors above. To address these issues effectively, we recommended the installation of our SmartJack® System. This system is designed specifically to stabilize beams and floor joists in crawl spaces. It helps in lifting and leveling the floor, restoring it closer to its original position and eliminating the excess bounce and sags. Our production team, composed of seasoned experts, arrived at the house to perform the necessary installation. They prepared the site in the crawl space by setting engineered fill to adequately support the new foundation system. Next, galvanized steel columns were carefully measured, cut, and placed on 12-inch steel bases. These columns were then precisely adjusted, using heavy-duty threaded rods, to gently lift the sagging and sloping floors above. The result was a dramatic transformation. The floors regained their alignment, substantially reducing the gaps and ridges that troubled the homeowner. The enhanced stability and level flooring restored the homeowner’s peace of mind, reaffirming our commitment to delivering a reliable, long-lasting solution. Our thorough process and expert craftsmanship ensured a remarkable customer experience, in line with our company's mission to lead with integrity and surpass expectations.

A homeowner in Ackerly, TX recently faced a persistent issue with uneven sections of their sidewalk that posed a safety risk and detracted from the curb appeal of their property. Concerned about the potential hazards and aesthetic impact, they reached out to us for assistance. Our process began with a call to our Customer Care Specialist, who quickly scheduled an inspection of the property. Our System Design Specialist then visited the site, carefully assessed the problem, and concluded that sections of the sidewalk had settled due to soil erosion. This resulted in the slabs becoming uneven over time. The recommended solution was our PolyLevel® system, an advanced method ideal for concrete lifting and leveling. On the scheduled day, our dedicated production team arrived and meticulously carried out the installation. They drilled small, inconspicuous holes into the affected slabs to prepare for the foam injection. The high-strength polyurethane foam was then injected beneath the concrete, expanding as it cured to fill the voids and lift the slabs back to their original position. Upon completion, the sidewalk was seamlessly restored to its level and even state. Our team ensured the area was left tidy and secure before leaving. The homeowners were impressed by the efficiency and professionalism demonstrated throughout the project. This successful concrete repair not only resolved the safety issue but also greatly enhanced the overall appearance of the property, helping the homeowners feel confident and satisfied once more.

A homeowner in Ackerly, TX, recently faced common concrete-related difficulties. They noticed that their sidewalk had become uneven, posing a potential tripping hazard. Seeking a reliable solution, the homeowner reached out to us at Legacy Supportworks. The initial conversation began with our Customer Care Specialist, who promptly scheduled a home inspection. During the appointed visit, our System Design Specialist conducted a comprehensive inspection of the property. After the assessment, it was determined that the sidewalk could be efficiently leveled using our advanced PolyLevel® system. On the scheduled day, our skilled production team arrived on-site with everything needed to address the issue effectively. Using the PolyLevel® technique, we drilled precise, pea-sized holes into the affected sidewalk slab. Our team injected high-strength polyurethane foam through these openings, filling any existing voids underneath. The foam's expansion properties allowed precise lifting of the slab, leveling it back to its original position. The entire process was completed with attention to detail, ensuring no mess was left behind. Upon completion, the homeowner had a perfectly leveled sidewalk, free of trip hazards and with enhanced aesthetic appeal. With our consistent commitment to quality, the homeowner felt reassured by both the professionalism of the team and the longevity of the solution. This concrete repair in Ackerly, TX, reflects our mission to provide outstanding service while ensuring each customer enjoys a safe and reliable environment at home.