Legacy Supportworks serving Aiken, TX

In Aiken, TX, a homeowner recently faced a troubling issue: their home was shifting due to problems in the crawl space, impacting the stability and comfort of their living space. At Legacy Supportworks, we understand the critical nature of such problems and the need for long-lasting resolutions. When the homeowner contacted our Customer Care Specialist, we promptly scheduled a home inspection. Our System Design Specialist conducted a comprehensive assessment to accurately diagnose the situation. The root issue was pinpointed: weakened support within the crawl space had led to sagging and shifting floors above. The recommended solution was clear. We proposed the installation of our SmartJack® System to address the failing crawl space structure. Designed to stabilize beams and floor joists, the SmartJack® provides unparalleled support. By reinforcing poor foundation soils with engineered fill, it offers a solid base, distributing the home's weight effectively. Our experienced production team then commenced the installation process. Galvanized steel columns, each cut to precise measurements, were set on steel bases. These were expertly secured to the existing or supplemental beams with top brackets and engineered for adjustability with heavy-duty threaded rods. This meticulous installation corrected the sagging floors, elevating them towards their original position. Upon completion, the homeowner's worries were laid to rest. The shift and instability were eliminated, restoring both safety and peace of mind. With the long-term effectiveness of the SmartJack®, the homeowner can confidently enjoy their home, knowing it is secure and stabilized. At Legacy Supportworks, we fulfilled our mission— providing a remarkable customer experience with solutions you can trust.

Recently, Legacy Supportworks addressed a significant foundation issue for a homeowner in Aiken, TX. The homeowner, noticing unsettling signs like cracks in the foundation and the garage, alongside sticking doors and windows, sought a professional assessment. Upon contacting our Customer Care Specialist, an appointment was promptly scheduled with a member of our experienced team. On inspection, our System Design Specialist diagnosed the situation: the foundation had begun settling unevenly, causing the structure's elements to show distress. Our solution involved the installation of our dependable Push Pier System. This solution was carefully chosen due to its strength and reliability in permanently stabilizing and potentially lifting a settling foundation back to its original position. With precision and expertise, our skilled production team executed the installation. The process began by strategically placing engineered steel Push Piers alongside the home's foundation. These piers were hydraulically driven through steel brackets deep into the ground until they reached stable, load-bearing soil. This method not only stabilizes but also has the potential to lift the foundation, closing existing cracks and restoring the functionality of windows and doors. The completion of the project brought not only structural integrity to the home but also restored peace of mind to the homeowner. With the foundation stabilized, any concerns about further settlement were alleviated. The once problematic features of the home returned to normalcy, offering improved quality of life and regaining property value. And, as always, we made sure to leave the site as tidy as before, if not tidier, keeping our customers’ satisfaction our top priority.