Legacy Supportworks serving Amherst, TX

When homeowners in Amherst, TX, purchased their house a year and a half ago, they noticed existing cracks in the foundation. Over time, these cracks, located at the front of the house and in an extension, had grown significantly, raising concerns about the stability of their home. Recognizing the potential severity of the problem, they reached out to Legacy Supportworks for assistance. Our process began with one of our Customer Care Specialists scheduling a comprehensive home inspection. A System Design Specialist soon visited the property to conduct a thorough evaluation. Upon assessment, it was determined that the home was experiencing foundation settlement issues. We identified that our Push Pier System would provide the permanent stabilization needed for this foundation repair. Our knowledgeable production team, led by an experienced foreman, arrived at the scene to implement the solution. Using state-of-the-art equipment, the team hydraulically drove engineered steel tube sections through strategically placed foundation brackets. These were driven deep into the ground to reach stable load-bearing soil. The Push Pier System not only secured the home's foundation from further settlement but also helped in lifting the structure back toward its original position, potentially closing existing cracks and improving the functionality of doors and windows. Following the installation, the homeowners noticed immediate improvements. The foundation now had the resilience it needed to withstand the tests of time. With their property safeguarded, they reclaimed their peace of mind and enhanced their home's overall integrity, reaffirming their commitment to legacy quality and secure living conditions.

In Amherst, TX, a homeowner was faced with a sinking and cracking entrance pathway, with unlevel steps that posed both a safety and aesthetic concern. Recognizing the potential for further deterioration, our customer reached out to us at Legacy Supportworks. Understanding the significance of a level and stable entrance, we quickly scheduled an appointment. Our process began with a Customer Care Specialist coordinating a home inspection. Following that, a System Design Specialist from our sales team arrived for a comprehensive assessment. Upon evaluating the condition of the sinking concrete slabs and unlevel steps, it was determined that using our PolyLevel® system would provide the most effective solution. Our skilled production team, led by a foreman, initiated the repair by carefully drilling pea-sized holes into the affected slabs. We injected the high-strength polyurethane foam through these holes, which expanded to fill the voids beneath the concrete. This expansion realigned the path and steps to their original position, eliminating the uneven surfaces. Upon completion, the area looked seamless and restored to its former condition, backed by the durability of our innovative solution. All debris from the process was meticulously cleared away, leaving the homeowner with a stable, safe, and visually appealing entrance to their home. Through our careful execution and commitment to remarkable service, Legacy Supportworks not only resolved the homeowner's immediate concerns but ensured a lasting solution with professionalism and expertise.

In a recent project in Amherst, TX, a homeowner reached out to us because her daughter had purchased a fixer-upper that exhibited clear foundation issues. The homeowner noted that they were unsure about the crawlspace access, which is common in older homes. They needed a dependable solution to reinforce the structural integrity of the property and ensure it was a safe investment for years to come. Once the initial call was made, our Customer Care Specialist scheduled a convenient home inspection. Subsequently, our System Design Specialist conducted a comprehensive assessment, identifying weakened floor joists and significant sagging within the crawlspace that compromised the flooring above. To address these structural concerns, our production team implemented the SmartJack® System. We started by identifying the optimal locations for the installment based on our in-depth assessment. The engineered fill was meticulously positioned as a solid base, effectively distributing the home’s weight. Galvanized steel columns were precisely cut, set onto 12-inch steel bases, and secured with adjustable top brackets to existing girders. These heavy-duty adjustable rods allowed us to lift the floors toward their original elevation, minimizing any noticeable “bounce.” The SmartJack® installation was executed cleanly and efficiently, allowing us to restore the home’s stability and bringing peace of mind to the homeowner. By the project's end, the home benefitted from a durable, professional solution that rectified the immediate foundation issues and added value for the future. Our mission to deliver a remarkable customer experience ensured that this homeowner left with trust in handcrafted excellence, enhancing her daughter’s new home security sustainably and reliably.