Comprehensive Basement, Crawl Space & Foundation Solutions in Andrews

In Andrews, TX, a homeowner recently experienced a concerning issue: upon pulling up their carpet over the weekend, they discovered a sizable crack extending across the center of their living room. This visible sign of distress urged them to contact us at Legacy Supportworks for an expert diagnosis and solution. Our proven process began when the homeowner reached our Customer Care Specialist, who scheduled a comprehensive home inspection. Our System Design Specialist then visited the property, conducting a thorough evaluation to identify the underlying causes of the foundation issues. The solution was precise: a combination of PolyLevel®, NexusPro®, and our Push Pier System, each selected for their effectiveness in addressing the specific challenges present in their home’s foundation. Our dedicated production team initiated the repair by injecting PolyLevel® into pea-sized holes drilled through the concrete slab, stabilizing and lifting it with high-strength polyurethane foam. This process ensured the living room floor returned to a level position. Next, we applied NexusPro® Joint Sealant to the crack, securing it against moisture ingress and preventing soil washout that could lead to further displacement. Lastly, the installation of our Push Pier System provided a permanent stabilization of the home's settling foundation by reaching competent load-bearing soils deep in the ground. Upon completion, the home was restored to its original stability, offering improved property value and peace of mind for the homeowners. Our attention to detail and the use of advanced solutions ensured the problem was not only solved but also prevented future issues, standing as a testament to our commitment at Legacy Supportworks to deliver remarkable customer experiences and lasting solutions.

A homeowner in Andrews, TX, recently reached out to us with concerns about their home beginning to sag and become uneven. Evident in sloping floors and jammed doors, these signs highlighted an underlying issue with the foundation and crawl space. Upon contacting our Customer Care Specialist, an immediate appointment was set with one of our seasoned System Design Specialists, who conducted a comprehensive home inspection. Determining the primary issues were due to weakened crawl space support, settling foundation, and unlevel concrete slabs, our expert proposed a strategic solution comprising our advanced products—SmartJack® System, PolyLevel® System, and Push Piers. The problems started in the crawl space, so our specialized team began by installing the SmartJack® System. This involved placing galvanized steel columns on a solid engineered fill base, effectively stabilizing the crawl space beams and joists, and lifting the property back toward its original level. While addressing the uneven floors, our professionals also noticed that some concrete slabs were uneven, posing risks and reducing quality of life. Our team utilized the PolyLevel® System, injecting high-strength polyurethane foam through meticulously drilled holes to raise and level each slab section precisely. For the home’s core stability, we implemented the Push Pier System to arrest further settlement and restore the foundation’s integrity. Hydraulic-driven piers ensured stabilization, transmitting loads to deeper, load-bearing soil layers. Through this carefully orchestrated intervention, we successfully restored the home's stability and levelness. Now, the home is not only structurally sound but also provides added peace of mind, reaffirming our mission to deliver reliable, long-term solutions and an exceptional customer experience.

Recently, we had the opportunity to assist a homeowner in Andrews, TX, who faced issues with their crawl space. The trouble began with noticeable sagging in the foundation, leading to exterior bricks separating. Such issues, if not promptly addressed, can bear significant consequences, jeopardizing the integrity of the home over time. The homeowner reached out to us through our Customer Care Specialist, who promptly scheduled a home inspection. A System Design Specialist from our Sales Team soon conducted a thorough analysis of the residence. After a detailed inspection, it was clear that the best solution for stabilizing the crawl space was our SmartJack® System. This approach was due to the system's capability to effectively stabilize and lift crawl space beams and floor joists, thereby addressing the structural concerns. Our dedicated production team implemented the installation process. They began by preparing a solid base using engineered fill beneath each SmartJack®. With precision, galvanized steel columns were cut to the required length and positioned securely on a rigid 12-inch steel base. Once the columns were correctly positioned, they were firmly attached to the girders with adjustable top brackets. The outcome was a substantial improvement in the structural stability of the home. Floor sagging was not only halted but lifted close to the original position, significantly reducing any noticeable bounce on the interior floors. By the end of this project, the homeowner had peace of mind, assured that their home's integrity was secured with a reliable and long-lasting solution tailored by our experts. This successful resolution highlights our commitment to offering a remarkable customer experience and robust solutions to challenging home issues.

In Andrews, TX, a homeowner recently faced a challenging issue with their home's foundation: noticeable cracks and water intrusion in their son’s room slab. This prompted an understandable concern about the safety and longevity of their home’s structure. The need for a solution was evident, and this is when they decided to reach out to Legacy Supportworks, known for our commitment to providing a remarkable customer experience and reliable resolutions. Upon initial contact, our Customer Care Specialist promptly scheduled a home inspection. Following this, our skilled System Design Specialist visited the site, conducting a comprehensive inspection to diagnose the problem accurately. It was clear that the foundation required stabilization to prevent further damage, improve property value, and restore peace of mind. Given the situation, we determined that our Push Pier System was the most effective remedy. This system is engineered to permanently stabilize and, often, correct the home’s settling foundation. Our experienced production team, led by a capable foreman, strategically implemented the Push Pier System. This involved hydraulically driving steel tube sections through aptly chosen foundation brackets deep into competent, load-bearing soil far below the surface. By doing so, we ensured that the weak, unstable soils no longer impacted the home's stability. The outcome was both tangible and reassuring. The intervention not only halted the progression of damage but also restored the integrity of the structure, ensuring the homeowner could breathe a sigh of relief. At Legacy Supportworks, we understand that foundation repair is not just about fixing a home, but also about restoring a family’s confidence in their living environment.

Recently, a homeowner in Andrews, TX reached out to us at Legacy Supportworks with a common but significant concern—water leaking down the walls of their basement. Understanding the distress this issue can cause, our team swiftly moved into action to ensure we provided a reliable and long-lasting solution, anchored in our mission to deliver a remarkable customer experience. The process initiated with our Customer Care Specialist scheduling a detailed inspection by our System Design Specialist. Upon examination, they identified that the water seepage was a result of excess moisture conditions not uncommon in basements without proper protection. To address the problem, we used a tailored suite of our industry-leading products designed for long-term efficacy. We began with the CleanSpace® system to encapsulate the basement walls. This transformed the damp environment into a sealed, mold-resistant area, effectively baring any internal moisture propagation. Next, our team installed the WaterGuard® sub floor drainage system. Hidden beneath a layer of concrete along the basement's perimeter, WaterGuard efficiently redirects water seepage into the drainage system, preventing future leaks and offering discreet protection. Completing our solution was the installation of the TripleSafe™ sump pump system. Engineered to operate even during power outages, thanks to the battery backup, the TripleSafe ensured robust water management, providing peace of mind for the homeowner, regardless of weather conditions. The result for this Andrews homeowner was a clean, dry basement void of leaks or potential water damage issues. They regained not only a functional space but also confidence in the structural integrity of their home—a testament to our ongoing commitment to excellence in home waterproofing solutions.

Recently in Andrews, TX, a homeowner reached out to us with a concerning issue: the noticeable sinking of an add-on area to their home. Accompanying this were unsightly cracks spreading through the walls, signaling potential structural trouble. Their nerves eased when our Customer Care Specialist promptly scheduled a home inspection led by one of our System Design Specialists. After a detailed assessment, our expert confirmed that the foundation was indeed settling. Such problems can wreak havoc on a home's integrity and property value if left unattended. To resolve this, we proposed the implementation of our highly trusted Push Pier System – a reliable solution designed to permanently stabilize the settling foundation. Our seasoned production team, comprised of a foreman and skilled installers, arrived equipped with the precision and expertise necessary for the task. The team installed engineered steel tube sections and drove them deep through steel foundation brackets into solid bedrock beneath, bypassing unstable surface soils. This engineering excellence ensured the foundation was supported from below, halting further settlement. The results were exactly as promised. Not only did the Push Piers stabilize the foundation, reversing some of the settlement, but they also closed the existing wall cracks and restored functionality to doors and windows. The home was lifted back towards its original elevation, regaining its beauty and its owner's peace of mind. By embracing Legacy Supportworks's proven processes and dedication to quality, the homeowner was granted a reliable, long-lasting solution to their problem. In Andrews, TX, another family can now trust in a stable and safe home environment.

In Andrews, TX, a homeowner noticed unsettling cracks forming over their door frames, an indicator of foundation issues. Concerned about the stability and integrity of their home, they reached out to us at Legacy Supportworks. Their journey began with a conversation with our Customer Care Specialist, who promptly scheduled a home inspection. Our System Design Specialist then visited their property, carrying out a meticulous inspection. The diagnosis confirmed that foundation settlement was indeed the cause, necessitating immediate intervention. To rectify this issue, we recommended our Push Pier System—a proven solution renowned for its effectiveness and longevity. Our skilled production team undertook the task with precision and expertise. The process involved hydraulically driving engineered steel tube sections through durable steel brackets, ensuring they reached soil that could reliably bear the load. This created a solid foundation, mitigating future settlement risks and addressing the root cause of the home's instability. As a result of our targeted interventions, the cracks over the door frames visibly diminished, and functionality of windows and doors improved greatly. More importantly, the foundation regained its stability, and the home itself was elevated towards its original position. The homeowner experienced an immediate restoration of their property's value and quality of life, assuring them lasting peace of mind. This case exemplifies how Legacy Supportworks provides not only a reliable, long-term solution to foundation issues but also a remarkable customer experience, crafted to build trust and re-establish confidence in one's home structure.

In Andrews, TX, a homeowner turned to Legacy Supportworks after noticing unsettling changes in their property’s foundation. Small cracks appeared within the interior walls, a corner of the house sank noticeably, and doors began to hang improperly. These were all telltale signs of foundation movement, which often go unnoticed until real issues arise, threatening both stability and property value. Understanding the necessity for swift intervention, they contacted our Customer Care Specialist. This initial step led to a comprehensive home inspection conducted by our knowledgeable System Design Specialist. During the inspection, it became clear that the foundation had shifted significantly due to unstable soil conditions. Our expert recommended using our effective Push Pier System to address the issue. Engineered steel tube sections would be driven into place through steel foundation brackets, reaching stable soil or bedrock, providing a lasting solution. This would not only halt further settlement but could potentially restore the home’s original elevation. When our dedicated production team arrived on site, precision drove their actions. They strategically installed the Push Pier System, achieving stability below the compromised corner. As the last pier settled deep into bedrock, immediate stabilization took effect. In this project, the results were commendable—cracks began to close, and the once problematic doorways regained their correct alignment. The completion of our work brought relief and satisfaction, with the home’s value and structural integrity confidently restored. At Legacy Supportworks, we remain committed to delivering remarkable customer experiences alongside reliable, long-term solutions for any foundation concerns.

Recently, we received a call from a homeowner in Andrews, TX, who was dealing with a persistent water issue in their basement. Water seepage had become a concern, causing potential damage and complications for the homeowner. They reached out to us at Legacy Supportworks, seeking a trustworthy solution to ensure their basement stayed dry and secure. Our Customer Care Specialist swiftly scheduled an appointment for a detailed inspection. Our System Design Specialist then visited the home to conduct a thorough evaluation, confirming the presence of wall and floor seepage. After discussing options with the homeowner, we proposed a comprehensive solution that included CleanSpace, WaterGuard, and our TripleSafe Sump Pump system. Our dedicated production team kicked off the project by installing the WaterGuard drainage system. This non-clogging PVC drain was set discreetly just below the surface, effectively capturing any water leakage at the perimeter. Next, we implemented the CleanSpace liner, a highly durable vapor barrier that prevents moisture from permeating. This impermeable layer guards against mold, mildew, and pests, ensuring the crawl space remains clean and dry. To further enhance basement protection, we fitted the area with our TripleSafe Sump Pump system. Featuring three-layer protection, including a battery backup, the TripleSafe ensures high volumes of water are efficiently dealt with—even during power outages. The outcome left the homeowner with peace of mind, knowing that our solutions deliver lasting moisture control and a dry basement all year round. Our dedication to providing a remarkable customer experience and constructing a dependable, long-term defense was evident throughout the project. By employing our expertise and reliable systems, we effectively resolved the basement water issue in Andrews, TX.

In Andrews, TX, a homeowner faced a troubling issue: brick separation on their house exterior and doors continually sticking, suggestive of foundation settlement. Recognizing the severity, they turned to Legacy Supportworks for our expertise in foundation repair, placing their trust in our commitment to restoring stability to homes. Upon initial contact, our knowledgeable Customer Care Specialist swiftly scheduled an inspection. Soon after, one of our experienced System Design Specialists performed a comprehensive assessment of the property. During this inspection, it was confirmed that foundation settlement was indeed the culprit, compromising the structural integrity of the home. We proposed an effective solution: the installation of our reliable Push Pier System, known for its lasting stabilization capabilities. Our dedicated production team, consisting of a highly skilled foreman and proficient installers, arrived to implement the solution. The Push Pier System was meticulously installed using engineered steel tube sections, hydraulically driven through foundation brackets to reach stable, load-bearing soils. This approach ensured that the home's foundation would be permanently stabilized and, where possible, lifted back to its original position. Following the installation, the results were immediate and gratifying. The brick separation was diminished, and the doors closed seamlessly once again, regaining the homeowner’s quality of life and peace of mind. By choosing Legacy Supportworks, the homeowner not only secured the value of their property but also ensured their home was a safe and stable environment. Through each step of the process, we upheld our mission of delivering remarkable customer service and a permanent foundation repair solution.

A homeowner in Andrews, TX, recently committed to restoring stability beneath her house after noticing a slanted crawl space pillar. After buying the home, with prior repairs already completed, she called us at Legacy Supportworks for a thorough evaluation and solution. The initial concern was rooted in the slanted pillar beneath her home, hindering the stability of her floors. Such issues may compromise the long-term safety and comfort of a home. To address the underlying structural concerns, she contacted our Customer Care Specialist to schedule a comprehensive home inspection. Our experienced System Design Specialist then visited her property to provide a thorough evaluation. After conducting a meticulous assessment, it was confirmed that the SmartJack® System would effectively resolve her particular issue. Our production team then took on the task of transforming the recommendations into reality. The SmartJack® solution we installed is specifically designed to stabilize and support the waning floor joists by providing a solid foundation. Carefully crafting each galvanized steel column, our team set these on a 12-inch steel base. These columns were secured with precision to the existing girders using adjustable top brackets designed for a perfect fit. The SmartJack® not only strengthened the floors but also enabled precise adjustments. Upon completion of our work, outcomes were immediately visible—the floors rose towards their original elevation and homeowner safety and security were significantly improved. Homeowners in Andrews, TX, dealing with compromised crawl space integrity can lean on Legacy Supportworks for reliable solutions.

In Andrews, TX, we recently assisted a homeowner facing serious structural concerns in their old farmhouse by the lake. Years of settling had left the residence with cracked walls, sloping floors, and a noticeable lean on one side of the building. Recognizing the potential risks, the homeowner contacted our Customer Care Specialist at Legacy Supportworks, hoping for a long-term solution to restore the stability of their beloved home. Our System Design Specialist conducted a comprehensive inspection of the property, meticulously identifying the factors contributing to the instability. Our recommendation centered on installing the SmartJack® System. Known for its ability to stabilize crawl space beams and floor joists, this system promised to lift the problematic areas back towards their original position. Under the guidance of a skilled foreman, our production team arrived on-site prepared to implement the solution. The process involved setting galvanized steel columns, custom cut for the specific needs of this property, on sturdy 12-inch steel bases reinforced with engineered fill. These secure columns were then attached to nearby beams with adjustable top brackets. Using the heavy-duty threaded rods integral to the SmartJack® System, we carefully adjusted and lifted the sagging floor, correcting the lean and fortifying the structural integrity of the farmhouse. The outcome was transformative. After we completed the installation and ensured the area was clean and tidy, the homeowner was relieved to see their home stable once more. The cracks closed, the floors evened out, and the overall structure exhibited renewed strength. At Legacy Supportworks, the stability and safety of homes are paramount, and in this case, our expertise once again provided peace of mind for a grateful homeowner.

In Andrews, TX, a homeowner reached out to us at Legacy Supportworks, expressing concern over widening cracks in her doorframes, fearing her home's foundation might be compromised. Understanding the critical nature of foundation issues, our dedicated Customer Care Specialist promptly scheduled an inspection. Our System Design Specialist arrived on-site, conducted a comprehensive evaluation, and confirmed that the home was indeed facing foundation settlement. This assessment highlighted the need for both stabilization and lifting measures to prevent further structural damage and to restore the home's integrity. To address this problem, we devised a solution involving the installation of our Push Pier and PolyLevel systems. The Push Pier system plays a crucial role in permanently stabilizing the dwelling's settling foundation. During installation, engineered steel tube sections are driven deep into load-bearing soil, effectively halting further settlement, potentially raising the foundation, and ensuring doors and windows function properly. In addition, the PolyLevel system was employed to stabilize and lift the concrete slabs around the property. By injecting high-strength polyurethane foam through small, precisely drilled holes, any voids beneath the slabs were filled, successfully lifting and leveling them. The result was a stabilized foundation and securely leveled concrete, restoring structural soundness and enhancing the home's livability. Our expert team left the site spotless, ensuring minimal disruption to the homeowner’s daily life. This project not only safeguarded the property's value but also granted the homeowner renewed peace of mind, exemplifying our unwavering commitment to delivering reliable, long-lasting solutions.

At Legacy Supportworks, in Andrews, TX, we recently assisted a homeowner facing some troubling issues with their aging home and exterior concrete. The homeowner was particularly concerned about the narrow, deteriorating steps leading down to an old cellar, along with several concerning cracks appearing in the sidewalks. Realizing the potential risks and when planning to preserve and enhance their property's value and safety, the homeowner reached out to us for assistance. Our process began with our Customer Care Specialist arranging a convenient time for one of our System Design Specialists to visit and conduct meticulous inspections. During this comprehensive evaluation, the specialist diagnosed the underlying issues causing the instability and presentation problems. Our proposed solution was two-fold: we employed the PolyLevel® system to stabilize the cellar steps and sidewalks. By injecting high-strength polyurethane foam via small holes drilled into the concrete, we were able to fill underlying voids and effectively lift the slabs back to their ideal positions. Moreover, we also utilized NexusPro® Joint Sealant to fill and protect the concrete joints and cracks. This ensured the affected areas were safeguarded against water infiltration and the detrimental effects of weather changes. With our team of skilled foremen and installers at work, the task was executed with precision and minimal disruption. This approach not only restored the structure and aesthetics of the home's concrete elements but also reinforced its integrity, providing a long-lasting solution we're confident will endure over time. There you have it—an example of how Legacy Supportworks delivers reliable, lasting improvements to essential home infrastructure.

A homeowner in Andrews, TX, encountered water pooling into their detached garage and knew it was time for expert intervention. Concerned about the cause, they contacted Legacy Supportworks. Our Customer Care Specialist promptly scheduled an inspection appointment, allowing us to investigate the issue with professional precision. Upon arrival, our System Design Specialist conducted a comprehensive evaluation of the property. It became evident that uneven concrete outside the garage was leading water along undesirable paths. We determined that the solution was to stabilize and elevate the concrete using our reliable PolyLevel® system. Our production team, comprising experienced foremen and skilled installers, managed the task efficiently. They began by drilling small, precise holes into the problematic slab. Next, they injected high-strength polyurethane foam, characteristic of the PolyLevel system, into the voids beneath. The foam swelled as intended, applying uniform pressure to lift the slab to its original level. In short time, the problematic water flow ceased, as elevation adjustments redirected the water harmlessly away from the garage. Our careful cleanup ensured the area looked pristine. The outcome was a stabilized, level concrete surface offering the homeowner peace of mind that their garage was now safeguarded against future water intrusion. This project exemplifies Legacy Supportworks' mission: delivering a remarkable customer experience while providing reliable, long-term solutions for homeowners.

In Andrews, TX, a homeowner recently faced an unsettling situation when they noticed spongy tiles in their kitchen. Concerned about potential foundation issues, they reached out to Legacy Supportworks for a thorough inspection. Upon receiving the homeowner's call, our Customer Care Specialist promptly scheduled an appointment. Our knowledgeable System Design Specialist then visited the property to assess the situation. After a complete inspection, it was determined that the spongy tiles were due to a void beneath the concrete slab floor, rather than a major foundation problem. This void contributed to the tiles' instability, likely exacerbated by previous water intrusion. To address the issue, we recommended our advanced PolyLevel® system. Our production team, consisting of a foreman and skilled installers, arrived at the homeowner's residence ready to apply this precise solution. Small, pea-sized holes were expertly drilled into the affected slab, through which high-strength polyurethane foam was carefully injected. As the foam expanded and cured, it efficiently filled the void, stabilizing and lifting the sagging slab back to its original position. The outcome was a complete restoration of the kitchen floor's integrity, offering the homeowner peace of mind. Our team's structured process ensured a swift and clean execution, leaving the homeowner's kitchen better stabilized and the possibility of further issues minimized. The success of this concrete repair project showcases our commitment to providing lasting solutions and a remarkable customer experience. By addressing the root cause and expertly applying PolyLevel®, we delivered stability where it mattered most.

In Andrews, TX, a concerned homeowner reached out to us regarding a developing problem in their home. The addition they recently linked to their residence appeared to be sinking, raising alarm over potential issues with their crawl space foundation. The homeowner connected with our Customer Care Specialist, who promptly scheduled a home inspection. Our System Design Specialist conducted a thorough inspection, carefully diagnosing the signs of a sinking foundation. The primary issue stemmed from an unstable foundation substrate, threatening the home's structural integrity and diminishing property value. To remedy this situation efficiently and decisively, we recommended the installation of our robust Push Pier System. The solution included the deployment of our skilled production team, consisting of a foreman and experienced installers. Stabilizing from the foundation level up, they utilized engineered steel tube sections. These were hydraulically driven deep through the soil—well beneath unstable conditions—reaching bedrock stability. This anchoring approach not only stabilized the home’s foundation against further sinking but, in many cases, effectively restored its original elevation. Upon completion, functionality was restored, with seals closed, and doors and windows aligned correctly once again. The homeowner witnessed the noticeable remediation of their challenge, experiencing enhanced peace of mind knowing that their home was secure with a long-lasting, dependable solution. This project in Andrews underscored our dedication at Legacy Supportworks to delivering reliable and structurally sound solutions tailored to our clients’ needs. Our mission to ensure a remarkable experience guarantees that problematic foundation issues are adeptly resolved, restoring not just stability, but the homeowner's confidence in their investment.

In Andrews, TX, a homeowner experienced unsettling signs of structural failure—cracks began appearing in the walls and ceilings of their home. Concerned about the stability and value of their property, they reached out to us at Legacy Supportworks. Our Customer Care Specialist arranged for a comprehensive home inspection. Upon arrival, our System Design Specialist meticulously surveyed the residence. Through detailed assessment, it became clear that the cause of the interior cracking was sagging floors originating from the crawl space—a common issue in homes with weakening floor joists. The compromised structural integrity required immediate and decisive action to prevent further damage. Our solution: the installation of the SmartJack® System, a reliable method to stabilize and elevate the crawl space beams. Our dedicated production team, including a skilled foreman and skilled installers, began the project by preparing the crawl space with care. First, we created a solid base using engineered fill, essential for distributing the home’s weight effectively. Next, galvanized steel columns were precisely cut to length and positioned on sturdy 12-inch steel bases. They were then firmly connected to the existing girders using robust adjustable top brackets. With the SmartJack® System securely in place, the team diligently adjusted the components using heavy-duty threaded rods to lift the sagging floors, returning them to their intended elevation. This strategic intervention significantly reduced any floor "bounce" and eliminated the structural concerns the homeowner so keenly felt. The result was a significant transformation—the homeowner's worries about structural integrity were thoroughly addressed. The home now stood sturdy and stable, retaining its appeal and market value. Through expertise and precision, we successfully restored peace of mind for our customer in Andrews, offering a lasting solution and fulfilling our mission to deliver an exceptional home repair experience.

A homeowner in Andrews, TX, recently faced a frustrating issue when settling concrete slabs caused water to pool at their back door. Recognizing the need for a professional and reliable solution, they contacted us at Legacy Supportworks. Starting with a friendly conversation with our Customer Care Specialist, the process moved swiftly to an in-depth home inspection conducted by one of our System Design Specialists. Upon arrival, our specialist thoroughly examined the problem and diagnosed it while considering the entire slab’s condition. It was clear that a durable and precise solution was necessary. To address the uneven paving and water accumulation, we recommended and subsequently applied our innovative products, PolyLevel® and NexusPro®. The production team, led by a skilled foreman, began the repair process by drilling several pea-sized holes in the problematic slab region. Our high-strength polyurethane foam system, PolyLevel®, was strategically injected beneath the surface, expanding as it cured to lift and stabilize the slab effectively. Once the concrete was perfectly leveled, attention turned to durability; our team sealed visible cracks and joints with NexusPro® Joint Sealant, which prevents future water intrusion and damage by insulating against potential soil erosion. The result was remarkable—the homeowner experienced immediate relief as water puddling was eradicated and the initial structural integrity was restored. Thanks to the professionalism and technical precision of Legacy Supportworks, this homeowner in Andrews, TX, can once again enjoy their space with the confidence of a long-lasting solution. Our dedication to delivering a seamless customer experience ensured not just a fixed slab, but peace of mind

A homeowner in Andrews, TX, encountered a pressing concern when water began seeping into their home through a failing slab foundation. This issue threatened the integrity of their home's structure and compromised the family's sense of security. Recognizing the need for a reliable solution, they contacted us at Legacy Supportworks. Our process began with our Customer Care Specialist scheduling a comprehensive home inspection. Our System Design Specialist then conducted a detailed examination of the foundation. The result was a diagnosis pointing to voids beneath the concrete slab and compromised joints allowing water infiltration. To address these issues, we proposed implementing our PolyLevel® and NexusPro® products. Our experienced production team tackled the problem using cutting-edge technology. The PolyLevel® system was employed to stabilize and lift the affected concrete slab. By drilling small, strategic pea-sized holes, we injected high-strength polyurethane foam which expanded to fill the voids beneath, steadily elevating the slab to its original position. This precise approach ensured a durable, level foundation. To seal the concrete's joints and prevent future water ingress, we applied NexusPro® Joint Sealant. This advanced sealant adhered strongly to the concrete, effectively withstanding UV rays and the natural expansion and contraction that occurs with temperature changes. Upon completion, the homeowner's slab foundation was stable and the persistent water seepage was resolved. The team left the property clean and the homeowner reassured. This project underscored our commitment to providing homeowners with outstanding service and long-lasting solutions. Through the implementation of our specialized products and expertise, we delivered not only results but peace of mind.

In Andrews, TX, a homeowner began noticing troubling signs in their home: a crack running across a den wall, a sticking door, and an unsettling unevenness in certain areas of the home. Concerned about the structural integrity, they reached out to Legacy Supportworks, knowing that an expert solution was key to addressing these issues. Upon contacting our Customer Care Specialist, a convenient inspection was scheduled. Our System Design Specialist thoroughly inspected the home to diagnose the problem and identified that the root cause was a compromised crawl space beneath, resulting in weakened floor joists contributing to the uneven floors and cracks. To address this, we recommended the SmartJack® System, a proven solution to restore stability and strength. Our experienced production team arrived promptly, ready with precision-engineered materials to perform the work required. We made the necessary adjustments to the crawl space by creating a solid engineered base to distribute the home's weight effectively and stabilize the compromised area. Galvanized steel columns, specifically cut to fit, were placed on steel bases and secured to existing girders. Utilizing heavy-duty threaded rods, our professionals carefully adjusted each SmartJack® to gently lift the sagging floor towards its original elevation, improving stability and eliminating floor bounce. The outcome was a resounding success. By the end of the project, our team ensured that the crawl space was not only stabilized but also verified the smooth swinging of doors and significantly reduced appearance of wall cracks, providing the homeowners peace of mind upheld by our commitment to a remarkable customer experience.

A homeowner in Andrews, TX, contacted us with concerns about their property's structural integrity. Noting their distressing situation, they cited a notable separation of brick from the house, settlement issues which had afflicted the sidewalk adjacent to their residence, and troubling cracking in their otherwise level driveway. Understandably worried about their foundation's stability, they wanted to know if leveling was necessary and requested a quote for repairs to the sidewalk and driveway. Our Customer Care Specialist promptly engaged with them, setting up an initial home inspection appointment. One of our seasoned System Design Specialists conducted a comprehensive evaluation, accurately diagnosing the underlying issue as foundation settlement—a known cause for such visible distress in brickwork, sidewalks, and driveways. Recognizing that a lasting solution was imperative, we recommended the installation of our Push Pier System. Our dedicated production team, consisting of a skillful foreman and experienced installers, took on the task at hand. The Push Piers were strategically installed along the home's foundation, whereby engineered steel tube sections were hydraulically driven to reach competent soil further below. Each placement sought to gradually stabilize and potentially elevate sections of the home to their original form. The result was a greatly enhanced structural integrity. The fissures in the foundation began to close, and there was a notable improvement in the home’s framework. Beyond stabilizing the residence, this intervention has allowed our client to regain peace of mind and property value, reflecting our steadfast commitment to deliver a remarkable customer experience with lasting foundational solutions.

This basement was experiencing water intrusion, likely due to heavy rain. Water entering at a specific corner could indicate a few possible issues, such as:

• Foundation cracks: Water could be seeping through cracks in the foundation.
• Poor grading: If the ground outside slopes toward the house, water may pool at the foundation and seep in.
• Clogged or inadequate drainage systems: The gutters, downspouts, or drains might not be redirecting water far enough from the house.
• Hydrostatic pressure: Excess groundwater due to the rain could be pushing water into the basement through weak points in the walls or floor.

Some potential solutions might include:

• Foundation repair: Sealing cracks or injecting epoxy to prevent future leaks.
• Improving drainage: Regrading the yard, extending downspouts, or installing a French drain to direct water away from the house.
• Interior solutions: Installing a sump pump, waterproofing the walls, or adding a drainage system around the basement perimeter.

After diagnosing the issue thoroughly we were able to provide superior solutions to make our customer happy and give them peace of mind.