Legacy Supportworks serving Buffalo Gap, TX

In Buffalo Gap, Tx, a concerned homeowner reached out to us at Legacy Supportworks with multiple signs of foundation trouble. Interior cracks had started appearing throughout the house, doors struggled to open and close properly, tile floors were cracked, and kitchen cabinets were slowly detaching from the wall. These symptoms indicated a settling foundation, a predicament that no homeowner wants to endure. Upon initial contact, our Customer Care Specialist promptly coordinated a home inspection appointment. Our experienced System Design Specialist then conducted a meticulous inspection of the property. The investigation confirmed the presence of significant foundation settlement, posing risks not only to the integrity of the house but also potentially decreasing its property value and the comfort of its residents. To tackle this problem effectively, our team recommended the installation of a Push Pier System. This system involves driving engineered steel tube sections through steel foundation brackets down to load-bearing soil or bedrock deep beneath the home. Our production team carried out this process with precision. The Push Pier installation successfully stabilized the foundation, seamlessly addressing the issue at its core. The results were noteworthy. The installation led to the stabilization of the property, the closing of unsightly cracks, the restoration of door function, and the upliftment of the home’s value. More importantly, the homeowners in Buffalo Gap were granted peace of mind and a renewed confidence in the structural soundness of their residence. This job stands testament to our commitment to delivering reliable, long-lasting solutions and a remarkable customer experience.

At Legacy Supportworks, we recently addressed a concern for a homeowner in Buffalo Gap, TX, who experienced issues with his townhome patio. After replacing some plumbing, he noticed the patio was beginning to crack and sink. Understanding that these changes affected his home’s foundation, he reached out to us seeking our expertise. Our process ensures that the homeowner's experience is seamless and informative. Initially, our Customer Care Specialist scheduled an inspection appointment. Following this, a System Design Specialist examined the site, diagnosing that the settlement occurred as a result of voids left by soil removal during plumbing work. Our experts recommended the precise solution to avoid further deterioration. To remedy his problem, we implemented our trusted PolyLevel system and NexusPro Joint Sealant. Under the knowledgeable guidance of our production team, small, pea-sized holes were drilled into the compromised patio surface. Through these, PolyLevel’s high-strength polyurethane foam was injected, stabilizing and lifting the sunken concrete back to its original position. Further solidifying the patio's durability, we applied our NexusPro Joint Sealant to all visible cracks and joints. Unlike traditional products, NexusPro withstands extreme temperatures and continuous expansions and contractions common to concrete. The meticulous restoration process brought an assured resolution to the homeowner. The completed job highlighted our commitment to providing a reliable and lasting solution, ensuring the homeowner’s essential outdoor space was not only functional but dependable once again. At Legacy Supportworks, producing durable and long-lasting concrete solutions is central to delivering a remarkable customer experience.

In Buffalo Gap, TX, a homeowner noticed water seeping into their home, creating several problematic issues, such as cracking walls, bouncy kitchen floors, and more seriously, mud leaking into the basement. Understanding the escalating threat to their home's structural integrity, they reached out to us at Legacy Supportworks for a solution. The initial step involved our dedicated Customer Care Specialist, who swiftly scheduled a home inspection. Our experienced System Design Specialist conducted a thorough evaluation of the property and identified that the water intrusion was compromising the crawl space, leading to leveling issues and affecting the stability of the floors above. To rectify this, we proposed the implementation of our trusted SmartJack System. This innovative system is specifically designed to stabilize crawl space beams and floor joists. Our production team, comprising a foreman and skilled installers, set to work preparing a stable base using engineered fill to spread the home’s load. They carefully measured and cut galvanized steel columns to the exact lengths required, then set these on robust 12-inch steel bases. These SmartJacks were then securely attached to the home’s girders with adjustable top brackets, ensuring long-term stability. Upon completion, not only had we lifted the sagging floors towards their original position, minimizing the unsightly cracks and unevenness, we also improved the overall structure of the home, greatly relieving the owner. This precise solution effectively addressed the water-related concerns, transforming their space into a secure and well-supported environment. By delivering remarkable customer service combined with reliable solutions, we enhance the comfort and safety of homes facing similar challenges.