Legacy Supportworks serving Burkett, TX

Recently, a homeowner in Burkett, TX reached out to Legacy Supportworks due to a concerning issue with their home's flooring. They reported a noticeable bounce underfoot, indicative of problems within their crawl space. Our process commenced with a consultation arranged by our Customer Care Specialist. During the home inspection, our expert System Design Specialist assessed the crawl space conditions thoroughly. It became evident that the floors were sagging due to inadequately supported joists, a common issue that the SmartJack® System is designed to rectify. Our dedicated production team, led by an experienced foreman, promptly proceeded to address this structural deficiency. We installed the SmartJack® System with precision, selecting optimal locations under the affected sections. This involved setting strong, galvanized steel columns on top of a stabilized engineered fill to serve as a solid foundation. These columns were custom-sized and secured to the existing girders, and adjustable top brackets were utilized for fine-tuning the support. The immediate impact was significant; the SmartJack® System effectively re-leveled the floors toward their original position and substantially reduced the bounciness experienced by the homeowner. The installation process was seamless, and upon completion, our team ensured the site was clean and orderly. Thanks to our professional intervention, the homeowner’s floor stability is restored, giving them peace of mind and ensuring their home's long-term structural integrity. Through operations like this, we uphold Legacy Supportworks' mission by consistently providing reliable, long-lasting solutions and a remarkable customer experience.

In Burkett, TX, a homeowner faced the unsettling issue of having bouncy floors, a problem stemming from weakened floor joists in their crawl space. Such a situation, if left unattended, could lead to more severe structural complications. The homeowner reached out to Legacy Supportworks, seeking a reliable and lasting solution. The process began with our Customer Care Specialist arranging a prompt home inspection. Our experienced System Design Specialist visited the property, conducted a thorough inspection, identified the cause of the floor instability, and recommended a proven solution: the SmartJack® system. Our well-skilled production team, consisting of a foreman and expert installers, was then dispatched to carry out the necessary repairs. Utilizing the SmartJack® system, they carefully installed galvanized steel columns onto a solid base of engineered fill, ensuring even weight distribution across the foundation. These steel columns provided the essential support to secure the existing girders, lifting the sagged and uneven floors toward their original elevation. With precise adjustments made through heavy-duty threaded rods, the team meticulously aligned the floors, reducing floor bounce effectively. Every part of the installation demonstrated our commitment to precision and professionalism. Once the job was completed, the floors were stable, alleviating the homeowner’s initial concern of floor bounce. Our team ensured that the work area was clean and left in excellent condition. The SmartJack® installation resulted in a sturdy, dependable foundation beneath the home, providing peace of mind to the homeowner and a testament to our mission of delivering exceptional customer experiences and reliable, long-lasting solutions.

A homeowner in Burkett, TX, recently faced a common yet significant issue: an unlevel sidewalk leading to their front door. Not only was this a cosmetic eyesore, but it also raised safety concerns, especially with the risk of tripping hazards for family and guests. The homeowner reached out to us, mindful of our reputation for delivering reliable, lasting solutions. Upon initial contact, our Customer Care Specialist scheduled a home inspection. Our System Design Specialist promptly visited the homeowner’s property, conducted a thorough evaluation, and diagnosed the root of the problem — sinking due to soil settlement beneath the slabs. Understanding the importance of a steady foundation, we recommended our proven concrete repair solutions: the PolyLevel® system and NexusPro® Joint Sealant. Our skilled production team, equipped and trained to handle such challenges, arrived at the agreed-upon time, underscoring our commitment to professionalism. We commenced the repair by strategically drilling small holes into the affected slabs, a process measured and planned with precision. Utilizing the PolyLevel® system, we injected high-strength polyurethane foam beneath the concrete. This foam expanded precisely to lift and level the slabs back to their original position. Following stabilization, we applied NexusPro® Joint Sealant to permanently seal the joints and cracks, effectively preventing water infiltration and subsequent soil erosion. This dual solution not only restored the sidewalk’s aesthetic appeal but also ensured its durability against future weather variations. The homeowner was pleased with the efficiency and cleanliness of our work, appreciating the swift transformation and increased safety of their walkway. At Legacy Supportworks, we take pride in providing nothing less than a remarkable customer experience and reliable solutions.