Legacy Supportworks serving Cee Vee, TX

When a homeowner in Cee Vee, TX, reached out to us because of an unsettling problem, we understood the need for an immediate, reliable solution. Initially, their bedroom was a sunroom, and over time they noticed it was tilting downwards, appearing significantly unlevel—specifically with a noticeable 2-inch tilt. Transforming a sunroom into a master bedroom should never compromise safety or comfort, and ensuring this homeowner's peace of mind was our priority. The process started when the homeowner contacted our Customer Care Specialist, who promptly scheduled an inspection appointment. One of our System Design Specialists then visited the home to conduct a comprehensive assessment. Upon careful examination, we diagnosed the issue as a settling foundation, causing the uneven flooring. To address the problem, our specialist recommended the installation of our Push Pier System. Made of robust steel tube sections, these hydraulic-driven piers are designed to bypass weak soil and rest upon solid bedrock, thus stabilizing the foundation and potentially adjusting the home back to its initial position. Once the plan was in place, our trained production team, composed of experienced installers, got to work. Execution was seamless. Our team secured the foundation with precision, using the engineered Push Piers to stabilize and lift the depressed area. As a result, the bedroom no longer sloped; it was leveled, providing structural stability and enhancing peace of mind for the homeowner. The completed project not only restored the room's functionality but also boosted the home’s overall value. Thanks to our efforts, this homeowner can now enjoy a balanced, safe living space that truly feels like a retreat.

In Cee Vee, TX, a homeowner encountered a common yet challenging issue with her entrance pathway. She noticed it was sinking and cracking, and her steps were uneven, which not only affected the aesthetics but also raised concerns about safety. Seeking a trusted solution, she contacted us, Legacy Supportworks. Upon reaching out, our knowledgeable Customer Care Specialist promptly scheduled an on-site inspection. This allowed our adept System Design Specialist to thoroughly examine the problem areas. The inspection revealed that erosion and soil movement were the primary causes, undermining the structural integrity of the concrete. Based on these findings, we recommended a proven solution. Our team proposed using NexusPro Joint Sealant to address the sunken and cracked surfaces. Known for its superior flexibility and resistance to the elements, NexusPro is designed to expertly seal cracks and joints. This advanced sealant effectively prevents water infiltration, which can destabilize the underlying soil, leading to future issues. Our proficient production team executed the repair process with attention to detail. They applied the NexusPro Joint Sealant with precision, ensuring that every crack and joint was sealed effectively. This effort fortified the concrete against expansion and contraction due to weather changes, preserving its integrity. The transformation was remarkable. The walkway regained its evenness, eliminating trip hazards while providing an appealing entrance. The use of NexusPro ensures long-term durability, allowing the homeowner peace of mind with a pathway that will stand the test of time. At Legacy Supportworks, we are dedicated to delivering effective, lasting solutions, underscoring our commitment to providing a remarkable customer experience.

In Cee Vee, TX, a homeowner was experiencing unsettling issues in their home: visible cracks in plaster walls and the ceiling, along with a troublingly sinking kitchen floor. Recognizing the seriousness of these symptoms, they made an informed decision to contact Legacy Supportworks, confident in our reputation for quality solutions and dependable service. Following their call, our Customer Care Specialist promptly coordinated a home inspection. Our System Design Specialist from the Sales Team then visited the homeowner's property, conducting a comprehensive inspection to diagnose the root causes of these structural issues. It was determined that the underlying problem was related to inadequate support in the crawl space, which was compromising the integrity of the floors and the structure above. To address this, we recommended the installation of the SmartJack® System. Our experienced production team, led by a skilled foreman, methodically carried out the installation process. This involved creating a solid base with engineered fill to support the galvanized steel columns. Precisely cut to length, these columns were arranged on 12-inch steel bases and secured to the existing girders using adjustable top brackets. We meticulously adjusted the heavy-duty threaded rods to reposition the sagging structural elements, successfully aiming to return the floors to their original position. Upon completion, the sagging and sloping floors were efficiently stabilized, restoring confidence and safety to the homeowner's environment. The visible results eliminated concerns over exacerbating damage and ensured a solid, balanced foundation for the future. The work was completed with high professional standards, embodying our mission to deliver a remarkable customer experience with lasting, reliable solutions.