Legacy Supportworks serving Claude, TX

In Claude, TX, a homeowner faced a persistent issue with their driveway. Years of water exposure had led to cracks and an uneven surface, posing risks both to safety and property value. Seeking a solution that was both reliable and long-lasting, they reached out to our team at Legacy Supportworks. The process began with our seasoned Customer Care Specialist scheduling an in-depth home inspection. Our System Design Specialist then visited the property, assessed the damage, and diagnosed the issues accurately. It was determined that water damage had caused voids beneath the concrete, leading to its unstable condition. Our recommended solution? The highly effective PolyLevel® system. Our expert production team, comprised of a foreman and skilled installers, initiated the repair work. They methodically drilled tiny holes into the driveway slab, strategically positioned to ensure optimal stability and leveling. Next, they injected the PolyLevel high-strength polyurethane foam. This foam expanded as it cured, carefully lifting the slab back to its original position, and effectively filling the voids beneath. The transformation was remarkable. The once uneven and cracked surface became level, solid, and safe. The homeowner was extremely satisfied with the outcome, not just because the problem was resolved, but due to the professional manner in which the job was handled. From the initial call to the final cleanup, Legacy Supportworks consistently delivered a great customer experience tailored to their needs. This project in Claude, TX, demonstrates our commitment to providing reliable, long-lasting solutions, helping homeowners safeguard their properties with peace of mind.

When a homeowner in Claude, TX, noticed troubling signs of foundation issues including cracking in their ceiling, sticking doors, and sheetrock cracks all within a year of purchasing their home, they were understandably concerned. Aware of the need for expert intervention, they got in touch with us, Legacy Supportworks, for a lasting solution. Our procedure started with our Customer Care team facilitating a detailed home inspection to pinpoint the problem. As diagnosed by our System Design Specialist, the foundational movement, common in our region, posed significant risks to their home’s integrity. We decided that the best approach was the installation of a Helical Pier system to directly address and remediate the foundation issues. Helical Piers are essentially deep foundation solutions that are designed to stabilize and lift the foundation. By reaching deeper, unaffected soil layers, these piers provide the necessary support to halt further movement and lift the home to its original position, making them an ideal solution for this home's particular distress. Upon the homeowner's agreement with our proposed solution, our dedicated production team leaped into action. They installed the Helical Pier system, efficiently completing the work with minimal disruption to the homeowner's daily life. The aftermath was as relieving as it was remarkable—an immediate cessation of cracking and sticking doors, evidencing a stabilized foundation. Through adept diagnosis, personalized solutions, and efficient, clean worksite management, the homeowner could now rest easy knowing they've invested wisely in the enduring stability of their home. We at Legacy Supportworks pride ourselves not only on solving tough foundational issues but creating a seamless, worry-free process for the homeowner from start to finish.