Legacy Supportworks serving Dickens, TX

In Dickens, TX, a homeowner faced structural issues in their pier and beam home. They observed exterior cracking in the brick, interior sheetrock cracks, and a sinking half wall in the entryway between two posts. Recognizing a potential compromise in the home's structural stability, they reached out to us at Legacy Supportworks for our expertise. Our process began when the homeowner connected with our Customer Care Specialist, who promptly scheduled a home inspection. Our System Design Specialist then conducted a detailed assessment, confirming the need for corrective measures. We recommended our SmartJack® System, known for its ability to stabilize crawl space beams and floor joists effectively. A dedicated production team, consisting of a foreman and skilled installers, was dispatched to the property. They worked efficiently to address the home's underlying issues. The SmartJack® System was employed, utilizing galvanized steel columns mounted on a 12-inch steel base for robust support. The engineered fill beneath these columns ensured a proper weight distribution of the home, reinforcing the foundation comprehensively. Using adjustable top brackets and heavy-duty threaded rods, we managed to lift the floors above the crawl space back towards their original elevation, alleviating the floor bounce and preventing further damage. Post-installation, the structural integrity of the home in Dickens, TX was restored, bringing peace of mind to the homeowner. Through our meticulous approach, we not only rectified the immediate concerns but provided a long-term solution, upholding our commitment to delivering reliable and remarkable customer experiences.

A homeowner in Dickens, TX, recently reached out to Legacy Supportworks with concerns about water leakage and curving concrete in their enclosed patio. The problem became more apparent during rain, causing them to worry about long-term structural issues. Upon their first call, our Customer Care Specialist efficiently scheduled a home inspection. Our System Design Specialist then visited the property to perform a comprehensive evaluation. Identifying the issue, our expert proposed PolyLevel® for lifting and stabilizing the slumped concrete and NexusPro® Joint Sealant to address the water ingress problem. Our trained production team, committed to delivering lasting solutions, proceeded with the task. Small, pea-sized holes were drilled into the sunken slab, enabling the injection of PolyLevel® foam beneath the surface. This high-strength polyurethane foam expertly filled any voids and facilitated the lifting and stabilization of the slab. Next, we applied NexusPro® Joint Sealant into the existing cracks and joints, creating a dependable barrier against moisture. This innovative sealant offers resilience against weather changes, including resistance to UV rays and flexibility that exceeds traditional polyurethane products. The result was a revitalized patio with a smooth and stable concrete surface, free from water intrusion and structural worries. The homeowner can now enjoy peace of mind, knowing their home is supported by solutions designed to last. At Legacy Supportworks, our mission is to provide every customer with a remarkable experience and effective, dependable solutions tailored to their needs.

In Dickens, TX, a homeowner encountered a challenge: a plumbing leak led to a concerning hole beneath her house. Thankfully, she had yet to detect any visible cracks in the walls, but the potential for foundation issues called for professional attention. Her plumber's recommendations pointed her toward Legacy Supportworks for possible foundation repair. Upon her initial contact with our dedicated Customer Care Specialist, we promptly scheduled a home inspection. Our System Design Specialist carried out a comprehensive assessment to understand the extent and nature of the foundation concern. The investigation revealed the need for immediate intervention to prevent any damage or structural inconsistencies. We recommended the installation of our Push Pier System. The system's engineering involves driving steel piers into the ground to access load-bearing soil, providing a stable foundation for the home. Our experienced production team, composed of a skilled foreman and diligent installers, executed the task efficiently. By hydraulically driving the steel tube sections, we successfully stabilized her home’s settling foundation. Once our team completed installing the push piers, they thoroughly cleaned the worksite, leaving the property in excellent condition. The outcome was successful—the property was stabilized, and the risk of further settlement greatly reduced. With the house now secure, the homeowner regained her peace of mind, knowing that her property retained structural integrity and value. Her satisfactory experience underscored our mission of delivering reliable, enduring solutions paired with a remarkable customer journey.