Legacy Supportworks serving Dunn, TX

A homeowner in Dunn, TX, experienced a recurring issue that prompted them to reach out to us at Legacy Supportworks: their sidewalk had dropped about an inch. This eight-foot section, situated against the house, was problematic as it now directed water back towards the foundation—a situation potentially detrimental to the home’s integrity. The need for a solution was pressing, one that wouldn’t just address the visible problem but would importantly provide long-lasting peace of mind. Upon the homeowner’s initial contact, our Customer Care Specialist swiftly arranged an inspection. During this visit, our System Design Specialist thoroughly assessed the site, accurately diagnosing the underlying cause. We determined that PolyLevel would be the most effective product for this concrete repair challenge. Our production team, consisting of a knowledgeable foreman and skilled installers, then implemented the solution. Using the PolyLevel system, they drilled strategic pea-sized holes through the affected slab. Injecting high-strength polyurethane foam beneath, this allowed the gaps below the concrete to be efficiently filled. As the foam expanded, it created the necessary lift to return the sidewalk to its rightful position. Each step of this process was completed with utmost precision, assuring stability and alignment with the home’s exterior. Once the task was completed, our team ensured the site was left immaculate, reflecting our commitment to a remarkable customer experience. Thanks to the successful installation of PolyLevel, the troublesome sectional dip no longer threatens the home. Our client’s trust in our process was rewarded with an effectively resolved issue—water now drains away as intended, mitigating any risk to their home's foundation.

Recently, Legacy Supportworks completed a crawl space repair in Dunn, TX for a homeowner who had just purchased a pier and beam house. Upon moving in, they noticed unsettling signs of structural instability, specifically the slanted and shifting floor in the master bedroom. This issue prompted them to reach out to us for a comprehensive solution. Upon receiving their call, our knowledgeable Customer Care Specialist quickly scheduled an inspection. Our experienced System Design Specialist then visited the property to conduct a thorough assessment. Through a detailed inspection, it was confirmed that the crawl space beams and floor joists were compromised, contributing to the sloping floors and overall instability in the home’s structure. To remedy the situation, our team recommended and implemented the SmartJack® System. This innovative stabilization system was installed by our skilled production team, comprised of a foreman and dedicated installers. The process involved setting galvanized steel columns on a sturdy, engineered fill base, designed to evenly distribute the home's weight across weak foundation soils. These steel columns were precisely cut to length and connected using adjustable top brackets, which provide the capability to lift the floors back toward their original elevation. Once installed, the heavy-duty threaded rods within the SmartJack® System enabled precise adjustments, effectively addressing the floor slant and alleviating any structural compromise. By diligently following our methodical installation process, we restored the stability and integrity of the homeowner's floors. The solution provided not only corrected the immediate floor slanting issue but also ensured a long-lasting fortification of the home's foundation. This project exemplifies our commitment to delivering reliable and effective crawl space repair solutions, in line with our mission to provide a remarkable customer experience.

In Dunn, TX, a homeowner faced unsettling concerns when pronounced settling issues became increasingly evident around their garage area. Cracks in the structure signaled potential foundation troubles, signaling a deeper issue that required immediate attention. With worries mounting over possible safety risks and declining property value, the homeowner relied on our proficiency at Legacy Supportworks, propelled by our mission to deliver remarkable customer experience paired with reliable, durable solutions. Upon reaching out to us, the homeowner engaged first with our Customer Care Specialist, scheduling an appropriately convenient home inspection. Subsequent to this, our System Design Specialist carefully assessed the situation to identify the underlying issues contributing to the home's instability. Determining that shifting soils were compromising the home's foundation, we recommended the installation of our robust Push Pier System—an effective solution known for its lasting stabilizing influence. With a carefully orchestrated plan in place, our adept production team arrived promptly at the property. Under the precise guidance of our experienced foreman, the team worked meticulously to install the Push Pier System. Engineered steel tubes were hydraulically driven beneath the failing foundations, ensuring steadfast contact with deep, load-bearing strata}—affording permanent stabilization and potential realignment of the structure. The implementation was executed with skilled precision and utmost respect for the homeowner's property, concluding in a cleanup that restored the surroundings to a pristine state. The profound transformation provided by the new foundation stability vastly diminished initial worries, effectively closing visible cracks, realigning misaligned windows and doors, and overall elevating the homeowner's confidence in the safety and value of their property. At Legacy Supportworks, trust and exceptional results underscore every aspect of our work, always ensuring peace of mind while addressing foundation repair needs.