Legacy Supportworks serving Dyess AFB, TX

A homeowner in Dyess AFB, TX, recently turned to Legacy Supportworks after noticing concerning signs around their property: cracks marred both the interior and exterior walls, and part of their floor started to lift, even after addressing a water leak from their bathroom to the water heater. Understanding that these were indicators of a settling foundation, they contacted our Customer Care Specialist to schedule a thorough home inspection. Our System Design Specialist conducted a meticulous assessment, projecting confidence and expertise as they evaluated the situation. The inspection confirmed that the foundation was indeed settling unevenly. To rectify this, we recommended and implemented our innovative Push Pier System, designed specifically for permanent stabilization and, in certain cases, potentially raising the foundation back to its original level. Our seasoned production team arrived with the necessary equipment to begin addressing the settlement problem. We strategically positioned and hydraulically drove engineered steel tube sections through robust steel brackets attached to the home's foundation, pushing these important pins deep into stable, load-bearing soil layers to secure and stabilize the structure. This targeted approach is one of the key reasons homeowners in Dyess AFB and beyond trust Legacy Supportworks. After completing the installation, the owner noticed immediate improvements: the visible cracks began to close, restoring both structural integrity and aesthetic harmony to their home. Doors and windows functioned more smoothly, reflecting enhanced stability. With the foundation secured, the homeowner can now enjoy the peace of mind and regained quality of life provided by our reliable solutions. This project exemplifies our mission of leaving homeowners with a safe, stable, and increasingly valuable property.

Recently, a homeowner in Dyess AFB, TX contacted Legacy Supportworks with concerns about significant cracks in plaster walls, ceilings, and a sinking kitchen floor. Understanding the urgent need for a resolution, our Customer Care Specialist promptly scheduled a home inspection. Our skilled System Design Specialist then performed a thorough assessment of the residence, identifying the problems originating from weakened floor joists and beams caused by inadequate support in the crawl space. To address these issues, we recommended the installation of the SmartJack® System. This innovative solution is designed to stabilize crawl space beams and floor joists, effectively lifting the floors above the crawl space towards their original position. Our experienced production team erected galvanized steel columns, precisely customizing their lengths, and secured them onto a sturdy 12-inch steel base. These were then attached to existing girders using adjustable top brackets. Throughout the process, our team prioritized precision and adhered to best practices to ensure long-lasting stability. The SmartJack® System's engineered fill provided a solid base, redistributing home weight and addressing the soil's weakness underneath. Once completed, the heavy-duty threaded rods were adjusted, reducing floor bounce and effectively lifting the sagging kitchen floor back into place. Upon final inspection, the homeowner was highly satisfied with the results. The problematic cracks were significantly reduced, and the kitchen floor regained its evenness and rigid support. By implementing the SmartJack® System, we ensured both the immediate resolution of the structural concern and the sustained stability of the home’s foundation, further contributing to the homeowner's peace of mind. At Legacy Supportworks, our commitment remains toward providing a remarkable and reliable solution tailored to each homeowner's unique needs.

A recent concrete repair project at a home near Dyess AFB, TX, underlined why Legacy Supportworks is trusted for maintaining stable and level concrete surfaces. The homeowner contacted us because the concrete steps and areas surrounding their home had sunk considerably over time. This situation created safety concerns for the family and negatively impacted the home’s overall curb appeal. Once the homeowner reached out, our Customer Care Specialist swiftly arranged a home inspection. Our System Design Specialist thoroughly assessed the property, identifying the areas where the concrete had settled unevenly. It was apparent that an effective solution was needed to ensure permanent stability and safety throughout the property. To address the issue, we employed our PolyLevel® system, a proven concrete lifting method that stabilizes and levels slabs using high-strength polyurethane foam. Our skilled production team began by drilling small, pea-sized holes into the affected slabs. The polyurethane foam was then injected through these points. As the foam expanded and cured, it lifted and stabilized the sunken concrete back to its original position. The outcome was seamless. The homeowner was pleased to see their steps and surrounding concrete slabs restored to a safe, level surface. We ensured that the entire area was clean before we left, remaining true to our commitment to provide a remarkable customer experience. By resolving this problem with precision and care, we showcased once again why we are recognized for delivering reliable and long-lasting solutions for concrete repair in Dyess AFB, TX.