Legacy Supportworks serving Edmonson, TX

A homeowner in Edmonson, TX reached out to us with a persistent issue they faced every time it rained. A segment of their sidewalk and porch area would accumulate water, causing both inconvenience and concern about potential further damage. Understanding the severity of this issue, our skilled Customer Care Specialist set up a swift appointment for a home inspection. Upon arrival, our System Design Specialist conducted a comprehensive inspection, identifying that the root of the water pooling issue was uneven and failing concrete slabs. The minute voids beneath the concrete were contributing to unwanted water retention during rains. To resolve the problem efficiently, we employed two proprietary products—NexusPro and PolyLevel. Our qualified production team carefully drilled small, strategically placed holes into the affected slabs. Through these, PolyLevel’s high-strength polyurethane foam was injected, stabilizing and lifting the uneven concrete to its proper level. This immediate correction alleviated irregularities that allowed water to pool. Following the leveling procedure, NexusPro Joint Sealant was expertly applied to all necessary joints and cracks. This advanced sealant is designed to endure the elements, ensuring that water stays out and removing a primary sign of concrete degradation around residences. The project concluded with our team meticulously cleaning the site, leaving it better than it was found—ensuring a professional finish. Post-service, the homeowner’s sidewalk and porch area flowed seamlessly with proper drainage, much to the customer’s satisfaction. This outcome showcases our dedication at Legacy Supportworks to deliver reliable and enduring solutions for home improvement challenges.

A homeowner in Edmonson, TX reached out to Legacy Supportworks with a common yet serious issue: the floor in their home’s addition was unlevel, with noticeable cracking in the ceiling and walls. This addition was built on a slab, unlike the original part of the home which rested on piers and beams. Cognizant of our mission to provide exceptional and reliable solutions, our team embarked on addressing this structural challenge. Initially, our Customer Care Specialist scheduled an inspection with a System Design Specialist who conducted a thorough analysis of the home. Despite the owner's initial belief that the original structure had no issues, a full inspection was carried out to ensure comprehensive assessment. It was determined that the stabilization issue was concentrated within the slab foundation of the home's addition, impacting not just its security but also the integrity of the walls and ceiling. To rectify this, we implemented our SmartJack® System. Our production team, comprising a foreman and skilled installers, installed this robust solution with precision. SmartJacks® stabilized the crawl space beams and floor joists, providing the necessary lift to align the floors towards their original elevation. The galvanized steel columns were tailored to the required lengths and bolstered by a solid base, ensuring enhanced structural support. Upon completion of the installation, the changes were immediate and significant. The floors regained their level orientation, reversing the telltale signs of instability like non-uniform flooring and interior cracks. The homeowner noted a marked difference, with relief and confidence in the safety and stability of their home restored. Through expertise and careful attention, Legacy Supportworks successfully remedied the foundation issues, reaffirming our commitment to delivering remarkable and enduring solutions.

In Edmonson, TX, a homeowner recently faced a challenging foundation issue that was causing visible cracks both inside and outside their property. They had already addressed a water leak from the water heater to the bathroom with the help of a plumber. However, signs of settling began to unsettle the homeowner, as the repair triggered ground movements that led parts of the area to lift. Recognizing the seriousness of the foundation settlement, the homeowner decided to contact Legacy Supportworks to resolve the issue effectively. Once reached out to us, our Customer Care Specialist quickly scheduled an appointment for a thorough home inspection. Our experienced System Design Specialist conducted a detailed analysis of the foundation's condition. We identified that the foundation was indeed settling due to unstable soil conditions compounded by previous water issues. To address this concern reliably, we recommended and installed our Push Pier System. Our dedicated production team, led by a skilled foreman, worked meticulously to set up engineered steel tube sections through robust steel foundation brackets. These were hydraulically driven deep into the ground to reach stable, load-bearing soil or bedrock, counteracting the unfavorable soil conditions found near the surface. The outcome was remarkable. The Push Pier System not only stabilized the foundation, preventing further settlement, but also helped in closing the cracks and renewing door and window function. This proactive approach significantly restored the home's elevation and integrity, providing the homeowner with renewed peace of mind and reinforcing the value and durability of their property. At Legacy Supportworks, we are committed to ensuring every client experiences a dependable solution, tailored to preserve the safety and tranquility of their home.