Legacy Supportworks serving Farnsworth, TX

A homeowner in Farnsworth, TX, experienced a persistent issue with water seeping into their house whenever it rained or snowed. The problem originated from a significant settling of their concrete slab on the side of the house, leading to uneven surfaces and poor drainage. Recognizing the consequential risk of lasting structural damage, the homeowner decided to seek expert help. Upon the customer's initial contact, our Customer Care Specialist efficiently arranged a home inspection. Our System Design Specialist conducted a thorough assessment, identifying the primary cause as the settled concrete slabs. To address this, we recommended a reliable combination of PolyLevel® and NexusPro® solutions. For this task, our professional production team, led by a skilled foreman, expertly executed the repair. Using the PolyLevel® system, small, unobtrusive holes were drilled into the affected concrete sections to inject high-strength polyurethane foam underneath. This quick-expanding foam made use of its curing properties, precisely lifting, leveling, and stabilizing the slabs. To ensure comprehensive water resistance and prevent further erosion issues, NexusPro® Joint Sealant was applied to seal all cracks and joints efficiently. By implementing these industry-leading products, we restored evenness and durability to the homeowner's slabs, eliminating the water intrusion threat. Our method not only provided a long-term solution to the immediate problem but also safeguarded the homeowner's property against similar issues in the future. Through our dedication to a remarkable customer experience and outcome-focused solutions, Legacy Supportworks delivered peace of mind and structural integrity to another household in Farnsworth, TX.

In Farnsworth, TX, a homeowner faced a troubling issue as water continuously seeped through the cement floor of their bathroom every time they took a shower or bath. Suspecting a problem with their foundation, they reached out to us at Legacy Supportworks to find a solution. Once they contacted our Customer Care Specialist, we promptly scheduled a home inspection appointment. Our System Design Specialist then conducted a thorough inspection to accurately diagnose the problem. It became evident that the issue stemmed from a settling foundation on their concrete slab. Stabilizing this foundation was essential to addressing the water drainage dilemma. Our expert team recommended and installed our Push Pier System, a reliable solution for stabilizing and potentially lifting settling foundations. The process involved attaching engineered steel tube sections to steel foundation brackets and hydraulically driving them through unstable soil to reach competent load-bearing soil or bedrock deep in the ground. The outcome was a permanently stabilized foundation that improved the function of windows and doors, minimized further settlement, and successfully addressed the water infiltration issue. Our production crew ensured the execution was seamless, paying close attention to detailed workmanship. Not only was the immediate problem resolved, but the echoes of concern for property damage were also silenced. The homeowner regained confidence in the safety and stability of their home. Through our methodical approach and reliable solution, the property’s value and the homeowner's peace of mind were fully restored.