Legacy Supportworks serving Follett, TX

In Follett, Texas, a homeowner recently encountered frustrating issues with their new concrete driveway and porch, which began exhibiting unsightly cracks shortly after installation. Concerned about the durability and appearance of their property, they reached out to Legacy Supportworks, seeking a concrete repair solution that would address both current problems and potential future complications. Upon receiving the homeowner's call, our Customer Care Specialist promptly scheduled a home inspection appointment. Our System Design Specialist visited the site, conducted a thorough examination, and diagnosed the situation as a result of soil erosion beneath the concrete slabs. The specialist recommended a combination of PolyLevel and NexusPro to address and resolve the issue. To execute the plan, our skilled production team arrived at the Follett residence to carry out the comprehensive concrete repair. Employing the PolyLevel method, we drilled small pea-sized holes in the slabs and injected high-strength polyurethane foam underneath. As the foam expanded, it lifted and leveled the sinking concrete, effectively stabilizing the area. Following this, we used NexusPro Joint Sealant to carefully fill and seal the cracks, preventing moisture from infiltrating and further compromising the concrete. The result was immediate and remarkable: the driveway and porch were restored to their intended forms, displaying no visible evidence of previous damage. The meticulous use of our products ensured protection from further erosion, securing the homeowner's investment for years to come. Our team’s precision and dedication not only resolved the issue but reinforced our mission of delivering dependable and lasting home solutions. This Follett, Texas homeowner can now enjoy their property with peace of mind, knowing their sidewalk and porch are in optimal condition.

A homeowner in Follett, TX, contacted us with concerns about a few bricks leaning towards the front of her chimney, which had shifted approximately half an inch. Although this initially appeared to be the sole issue, the homeowner had a previous crack on the south side of the garage, resolved some years ago, which alarmingly had not reopened. Without other evident foundation issues around the home, there was understandable concern about potential hidden problems that could devalue their property or disrupt daily life. Our Customer Care Specialist promptly scheduled a comprehensive home inspection. A System Design Specialist from our team conducted a thorough review, diagnosing that the chimney's movement was due to a minor settling issue in the foundation beneath. To address this, it was recommended to implement our Push Pier system. This choice followed careful consideration, recognizing the critical need for a reliable and enduring solution. Once approved, our experienced production team got to work. The installation involved hydraulically driving engineered steel tube sections through steel foundation brackets, reaching load-bearing soil far beneath unstable surface material. This method ensured that the foundation was stabilized securely, halting further settlement and potentially lifting the chimney back to its original position. Upon completion, the homeowner was left with more than a sound structure; there was a new-found peace of mind and restoration of property value. With the Push Pier system in place, the home is now both stabilized against future movement and restored from the previous damage. The process demonstrated the dependable, precise expertise provided by Legacy Supportworks, embodying our mission to deliver a remarkable customer experience with every foundation repair.

A homeowner in Follett, TX, recently reached out to us with multiple concerns about their property's foundation stability. Noticeable cracking on the exterior bricks of their home, similar issues appearing on the interior walls, and a malfunctioning door were all signs pointing to underlying structural problems. After contacting our Customer Care Specialist, an appointment was quickly arranged for a home inspection. Our System Design Specialist conducted a thorough analysis, pinpointing the issue: a weakened support system within the crawl space. Our team recommended the installation of the SmartJack® System, known for its efficiency in stabilizing and lifting crawl space beams and floor joists. Upon commencement of the project, our experienced foreman-led production team initiated the process by creating a solid base using engineered fill to evenly distribute the weight of the home. Each galvanized steel column was precisely cut and set on a 12-inch steel base. Our team secured these columns to the existing girders using adjustable top brackets. These components allowed us to finely adjust and lift the floors, successfully restoring them towards their original elevation. With the SmartJack® system installed, the cracking on both the interior and exterior walls ceased, and the problematic door regained proper functionality. The diligence of our crew in implementing the solution not only resolved the visible issues but also ensured the long-term stability of the homeowner’s crawl space. As always, we made sure the site was thoroughly cleaned, leaving a home that was stable, secure, and providing peace of mind.