Legacy Supportworks serving Gail, TX

In Gail, TX, a homeowner faced a concerning issue: concrete slabs were sinking around their home, noticeable cracks were forming in the brick exterior, and a subtle hairline crack appeared above a doorframe. Seeking a comprehensive solution, the homeowner contacted Legacy Supportworks. Upon reaching out, our Customer Care Specialist swiftly scheduled an appointment with a System Design Specialist from our Sales Team. During the inspection, we meticulously assessed the foundation's condition. Drawing from our knowledge, we identified settling as the primary cause, understanding how vital it was to address this structural challenge to maintain the home's integrity. We recommended our Push Pier System, a permanent solution for stabilizing the foundation. On the scheduled day, our skilled production team, including an experienced foreman and dedicated installers, arrived promptly at the residence. The process entailed engineering precision; we hydraulically drove steel tube sections through foundation brackets deep into load-bearing soil, ensuring durable support. Once installed, the Push Pier System stabilized the foundation, halting further settlement. The transformation was significant. The unattractive cracks began to close, and functionality returned to affected doors and windows. Over time, this would help restore the home's elevation, improving its structural health and aesthetic appeal. Our work reinstated the property value and alleviated the homeowner's concerns, reaffirming their quality of life and peace of mind. Rooted in our mission, Legacy Supportworks delivered a remarkable customer experience, providing a durable and reliable solution to this Gail, TX home’s foundation problems.

A homeowner in Gail, TX, reached out to Legacy Supportworks with growing concerns about increasing humidity in her crawl space. She observed signs of settlement, suspecting that previous repairs had not fully addressed the problem. Concern over potential worsening of the issues led her to seek a reliable and lasting solution. Upon contacting our Customer Care Specialist, an inspection appointment was promptly scheduled. Our System Design Specialist conducted a thorough inspection, diagnosing the crawl space conditions. Notably, a new access point was necessary to provide comprehensive analysis and to lay out the appropriate remediation plan. After careful evaluation, the presence of weak foundation soils was confirmed as the underlying concern towards shifting and sagging floor structures. To combat the instability, our production team implemented the SmartJack® System. This involved creating a supportive base with engineered fill beneath each galvanized steel column and setting these precisely to reinforce the existing girders. The strategic use of heavy-duty adjustable rods provided targeted lifting of sagging floor sections, enhancing stability and reducing uneven loads from underlying soil shifts. By meticulously installing the SmartJack® system, we restored and even elevated the homeowner’s floors towards their initial level, while diminishing floor bounce attributable to weakened beams. The enhanced support structure assured her of a significant boost in home stability and prolonged the structural health. With the completion of top-notch cleanup, Legacy Supportworks upheld its commitment to delivering a remarkable customer experience and ensuring lasting peace of mind for our client.

In Gail, TX, a homeowner recently contacted Legacy Supportworks with concerns about a series of cracks and significant settling in their 30x30 patio area. Over time, the uneven surface posed increasingly noticeable safety risks and diminished the patio's overall appearance, leaving the homeowner seeking a permanent remedy. Upon reaching out, our diligent Customer Care Specialist promptly scheduled a home inspection. Shortly thereafter, our experienced System Design Specialist conducted a thorough evaluation. The issue was diagnosed—settling was caused by soil erosion which had formed cavities beneath the slabs. The task at hand was clear: the concrete needed to be stabilized and lifted to its original level without disrupting the surrounding area. To address this issue, our team implemented our trusted PolyLevel solution. This state-of-the-art system is designed to provide both stabilization and restoration of sunken concrete slabs by injecting high-strength polyurethane foam underneath them. On the installation day, our skilled production team systematically drilled pea-sized holes through the problem area of the slabs. They then injected the PolyLevel foam which adeptly filled the voids and expanded underneath, gently elevating the slabs to a uniform and stable position. Post-installation, the team's dedication to leaving no trace was exemplified in their meticulous clean-up work. The homeowner was pleased not only with the seamless appearance and restored integrity of their patio but also with the overall experience—one hallmarked by care, precision, and respect for their property. Through this successful project, Legacy Supportworks reinforced its mission of delivering reliable and enduring solutions, strengthening trust within the community.