Legacy Supportworks serving Garden City, TX

In Garden City, TX, a homeowner reached out to us at Legacy Supportworks with an urgent issue. Unfortunately, a previous contractor had left them in a difficult situation under their home. A leak and settling caused one bedroom to drop a concerning seven inches below the others. Understandably worried and seeking a fast solution, this homeowner knew it was time for another approach. Promptly, our Customer Care Specialist coordinated a home inspection appointment, where our experienced System Design Specialist visited the property. After a thorough inspection, the problem's extent was discussed with the homeowner, showing significant settling issues requiring immediate attention. We recommended and customized a plan using our SmartJack® system to stabilize the sagging floors and lift them close to their original position. Our production team then got to work, expertly installing the SmartJack® system under the affected area. The process involved setting robust galvanized steel columns atop a meticulously prepared base. These were carefully attached to supplementary beams with adjustable top brackets, enabling us to fine-tune the floor's elevation. By the time we left, the floors were noticeably more leveled, bouncing was significantly reduced, and stability was reintroduced. The homeowner gained peace of mind, experiencing firsthand the remarkable service and long-lasting solution that Legacy Supportworks is known for. By addressing weak foundation soils and ensuring durable support, we restored both the integrity and comfort to their home.

In Garden City, TX, a homeowner faced issues with their 17' x 5' back porch, marked by settlement and visible cracking. Concerned about the damage worsening and impacting their home’s value, they reached out to Legacy Supportworks for assistance, driven by our mission to provide a remarkable customer experience and long-lasting solutions. Our process began when they contacted our Customer Care Specialist, who promptly scheduled a home inspection appointment. Shortly after, our System Design Specialist visited the property to conduct a thorough evaluation of the porch. By examining the extent of the settlement and the causes of cracking, we diagnosed the problem with precision. To tackle the issue effectively, we proposed the use of NexusPro® Joint Sealant. With its advanced formulation, NexusPro® addresses the vulnerabilities of traditional polyurethane caulking. Its resilience against UV rays and superior flexibility ensures an uncompromised bond, even during extreme temperature variations. Once our solution was accepted, our skilled production team, led by an experienced foreman, executed the repair. We meticulously cleaned the affected area, ensuring it was prepared for the application of NexusPro®. As the sealant was applied, it penetrated any existing imperfections, safeguarding against water infiltration and further soil displacement. The results were immediate and impressive. The back porch looked revitalized, free from unsightly cracks and protected against future settlement challenges. Our team left the site clean and orderly, reflecting our professionalism and respect for the homeowner’s property. In the end, the homeowner experienced not just an exceptional repair but the peace of mind that their porch would remain stable and visually appealing for years to come.