Legacy Supportworks serving Hale Center, TX

In Hale Center, TX, a homeowner found themselves grappling with a significant concern: a large crack had formed in the back room, added on to their original structure, concerning them about potential structural issues. Simultaneously, there was unwanted moisture seeping into their living room, raising their worries about potential water damage and its implications. Recognizing their need for a lasting, effective solution, they contacted our team at Legacy Supportworks. Our process began with a Customer Care Specialist setting up an on-site home inspection. Our System Design Specialist arrived promptly, conducted a thorough inspection, and diagnosed the problem precisely. They identified the root cause of the issue as foundation settlement, which in turn had led to both the significant cracking in the add-on room and the moisture issue. The solution employed was our Push Pier System, designed specifically for foundation stabilization. Our seasoned production team, including a foreman and skilled installers, took charge of the installation process. By hydraulically driving engineered steel tube sections through steel foundation brackets to deep, stable load-bearing soil, we effectively stabilized the foundation and reduced further settlement. Upon completion, not only were the foundation problems addressed, but the homeowner also noticed the crack showed signs of closing. We ensured the site was spotless before leaving, aligning with our mission to provide a remarkable customer experience. The homeowner could now enjoy their living space without concern for structural instability or moisture intrusion, with peace of mind that their home’s foundation was solidly secured.

In the heart of Hale Center, TX, a homeowner faced a significant challenge under their home: a cracked and failing crawl space support system. Recognizing the potential damage this could cause to the structural integrity of their house, they sought our expertise at Legacy Supportworks, known for our dependable solutions and exemplary customer experience. Upon contacting us, our Customer Care Specialist scheduled a prompt home inspection. Our System Design Specialist visited the property, conducting a comprehensive inspection to diagnose the problem accurately. It was clear that the existing support structure had weakened sufficiently, causing floor instability that demanded immediate intervention. To resolve this, our production team recommended and installed the SmartJack® System. This reliable solution stabilizes and elevates crawl space beams and floor joists back to their intended position, ensuring the homeowner could regain the stability of their flooring. Our team arrived equipped with all necessary materials, cutting galvanized steel columns to precise lengths before securing them with adjustable top brackets. These were affixed to a solid foundation of engineered fill, ensuring even weight distribution across the underlying soil. The operation was seamless, performed by our skilled foreman and installers who focused on precision to achieve optimum results. Post-installation, they conducted thorough checks and adjustments to initialize the heavy-duty threaded rods. This enabled them to align the floors to their near-original level, significantly curtailing floor bounce and instability. We concluded our service with a meticulous cleanup, leaving the crawl space in pristine condition. The homeowner was assured that their structural concerns were comprehensively addressed, allowing them to enjoy their home with peace of mind. At Legacy Supportworks, we are committed to delivering long-lasting solutions catered to the unique needs of each homeowner we serve.

In Hale Center, TX, a homeowner faced an issue that many can empathize with—an unlevel and cracked back patio. Concerned about safety and aesthetics, they reached out to us for a sustainable solution, understanding the importance of addressing the problem before enclosing the space. The process began seamlessly when the homeowner contacted our Customer Care Specialist. Recognizing the urgency, we promptly scheduled an inspection. Our System Design Specialist visited the home to conduct a thorough assessment. It became evident that the underlying issue was uneven settlement, causing the patio to be structurally unstable. Our recommendation was clear: the PolyLevel® system, well-suited for efficiently leveling and stabilizing concrete surfaces. Under the steady guidance of our experienced foreman, our production team set to work. We carefully drilled small, pea-sized holes through the compromised slabs. Through these openings, we injected the high-strength polyurethane foam underneath the ever so key areas. The magic of PolyLevel® lies in how the foam expands beneath the surface. As it cured, it effectively raised and leveled the patio. The entire transformation took a relatively short time to complete and left no unfinished elements behind—just a level and robust back patio, with the cracks filled and securely amended. By choosing Legacy Supportworks, this homeowner secured peace of mind, knowing their enclosed space is safe and functional for years to come. We're proud to lead such projects, ensuring each step—inspection, diagnosis, and solution—meets our trusted standards for remarkable customer service and reliable home solutions.