Legacy Supportworks serving Hamlin, TX

A homeowner in Hamlin, TX, reached out to us at Legacy Supportworks after experiencing unsettling changes with their newly installed porch. Despite being only two years old, the porch had started to settle by 1-2 inches, altering its level and potentially leading to structural issues. Recognizing the need for a swift yet reliable solution, they contacted our Customer Care Specialist to schedule a home inspection. Upon our arrival, a System Design Specialist from our Sales Team conducted a comprehensive inspection. Observing the settling issues, they accurately diagnosed the cause: a void beneath the porch slab. The specialist recommended our proven PolyLevel system—a high-strength polyurethane foam designed specifically for this type of problem. Our well-trained production team, consisting of a foreman and experienced installers, carefully prepared for the task. They started the process by drilling small, pea-sized holes into the affected concrete slab. Through these openings, the PolyLevel foam was cautiously injected, quickly filling the void beneath. As the foam expanded, it lifted the porch back to its original, level position with utmost precision. Post-injection, our team ensured the work area was left clean and tidy, returning the site to its publicly-presentable state—testament to our promise of a remarkable customer experience. The homeowner observed immediate positive results, noting the restored alignment and realizing the durability of the solution. Their settling issue had been efficiently resolved, contributing to our mission of ensuring long-lasting solutions for homeowners. Our expertise provided the professionalism and reliability this Hamlin resident needed for their concrete repair issue.

In Hamlin, TX, an aging home faced issues stemming from its traditional pier and beam foundation. The homeowner reached out to us when uneven floors and sticking doors raised concerns about structural stability, a common sign of foundation problems. Understanding the magnitude of maintaining a stable home, they sought our expertise in crawl space repair. Our process began with a consultation through our Customer Care Specialist, who promptly scheduled a home inspection. Our System Design Specialist inspected the crawl space, identifying compromised beams and floor joists in need of reinforcement. Given the condition of the home, we recommended the SmartJack® system—a proven solution for crawl space stabilization. Our production team executed the installation meticulously. First, the team prepared the site, alleviating foundation stress using engineered fill to establish a solid base. Galvanized steel columns were then measured and cut to the required length to ensure optimal support. The SmartJack® system provides immediate stabilization and is meticulously secured to existing girders with adjustable top brackets, allowing precise lifting adjustments as needed. Upon completion, the homeowner noted significant improvements. The floors returned to a level state, and previously troublesome doors functioned seamlessly. The engineered solution reinforced the home’s structural integrity, providing lasting peace of mind. Our commitment to quality and professionalism ensured a successful project, offering a remarkable experience backed by reliable solutions. At Legacy Supportworks, we are dedicated to restoring both homes and homeowner confidence with each foundation project we undertake.

In Hamlin, TX, a homeowner contacted us with a concern that the converted sunroom, now serving as their master bedroom, was noticeably sloping. The space appeared to be two inches out of level, raising concerns about both safety and comfort. Choosing to transform an airy sunroom into a cozy living space is a wonderful way to enhance home value; however, foundation problems had rendered it less than ideal. Their bedroom, once an inviting retreat, started causing unease due to uneven flooring and associated structural challenges. Upon receiving the call, our Customer Care Specialist promptly scheduled an inspection. A System Design Specialist from our Sales Team visited to carry out a detailed assessment, confirming the foundational settlement issue. To address the root cause, we recommended installing our robust Push Pier System. This system is a proven solution for permanently stabilizing and, where possible, lifting foundation back to its intended elevation. On the scheduled day, our experienced production team arrived, featuring a foreman and skilled installers. In a structured and precise operation, the team proceeded to install the Push Piers. These engineered steel tube sections were driven deep into load-bearing soil, ensuring foundational stability. Following the procedure, there was a notable improvement in the floor level and overall structural integrity of the room. The outcome was significant; our solution not only restored functionality and leveling to the converted sunroom but also reinstated the homeowner’s peace of mind, knowing their home is secure. With our intervention, their master bedroom once again became the restful sanctuary it was meant to be, showcasing our commitment to delivering long-lasting solutions and an exceptional customer experience.