Legacy Supportworks serving Hawley, TX

In Hawley, TX, a homeowner faced a common yet concerning problem—brick separation cracks in the walls and sticking doors. This was worrying as it indicated potential structural instability in the home. Recognizing the severity of the issue, the homeowner reached out to us at Legacy Supportworks. Our Customer Care Specialist promptly scheduled a home inspection, and our System Design Specialist ventured to the home to diagnose the underlying cause. The inspection revealed weakened crawl space beams and floor joists as the culprits behind the structural issues. To remedy this, our team recommended the SmartJack® System, a trusted solution designed for just such problems. SmartJack® stabilizes crawl space beams and floor joists, helping lift the floors to their original elevation while reducing unwanted floor bounce. Our experienced production team arrived and began by preparing the crawl space, setting a solid base of engineered fill to distribute the weight of the home effectively. We then installed the galvanized steel SmartJack® columns, customized to the correct length for optimal stability. These were set on a durable 12-inch steel base and securely connected to existing girders with adjustable top brackets. The use of heavy-duty threaded rods allowed for precision adjustments, which were crucial for offering proper lift to the sagging and sloping floors. Upon completion, the homeowner in Hawley, TX noticed an improvement—the brick separation cracks were addressed and the doors operated smoothly once again. With our assistance, the home was back to stability, providing peace of mind and long-lasting security to the homeowner. By maintaining robust communication and delivering expert solutions, we were able to uphold our mission of providing a remarkable customer experience and a reliable solution to their home's problems.

In Hawley, TX, Marc noticed his home's doors frequently sticking, a common sign of potential foundation issues. Uncertain about the root cause, he contacted Legacy Supportworks for a professional evaluation. Our customer care specialist promptly scheduled an inspection with one of our dedicated System Design Specialists. During the home inspection, our specialist thoroughly assessed Marc’s property, diagnosing a settling foundation as the underlying issue affecting door functionality and the structural integrity of his home. He recommended our reliable Push Pier System as the optimal solution. Our skilled production team, led by an experienced foreman, soon arrived on-site to implement the solution. The team carefully prepared the foundation for installation. Hydraulic equipment was used to drive engineered steel tube sections deep into stable soil or bedrock. These tubes provide the necessary permanent stabilization to address Marc's foundation settlement problems. With precision and expertise, the team worked methodically to ensure the proper installation of the push piers. Upon completion, the team conducted a final assessment of the installation, witnessing the meaningful impact: visible improvement in door function and significant stabilization of the home’s structure. The process included meticulous cleanup, leaving Marc’s property in excellent condition. Thanks to our intervention, Marc regained peace of mind, assured of his home's enduring stability. By entrusting Legacy Supportworks, the residents of Hawley, TX, can be confident in securing not just a technical resolution, but a comprehensive, trustworthy foundation repair experience.

In Hawley, TX, a homeowner reached out to us at Legacy Supportworks with an issue that had been causing persistent headaches: their back patio was riddled with cracks and uneven surfaces. It had not only become an eyesore but a potential safety hazard for family gatherings. Additionally, the front driveway was beginning to show signs of distress, raising concerns about its long-term stability. Upon contacting our Customer Care Specialist, an appointment was quickly scheduled for a comprehensive inspection by one of our experienced System Design Specialists. During the inspection, it was clear that the concrete slabs of both the patio and the driveway were suffering from subsurface voids. This is a common issue leading to cracks and unevenness due to settling soils. To effectively address this, we recommended the use of our PolyLevel® system. Our skilled production team executed the repair efficiently, starting with strategically drilling pea-sized holes through the affected slabs. Through these entry points, we carefully injected the high-strength polyurethane foam. This foam expanded as it cured, providing the necessary lift and stabilization to the uneven slabs without the disruption and cost of concrete replacement. The result was a back patio returned to its smooth, level condition, and a once-troublesome driveway stabilized and looking pristine. The homeowners were relieved and satisfied by how our solution resolved their concerns, restoring both the functional and aesthetic appeal of their outdoor spaces. At Legacy Supportworks, we take great pride in offering a reliable and long-lasting solution that delivers peace of mind to homeowners.