Legacy Supportworks serving Higgins, TX

In Higgins, TX, a homeowner was experiencing unsettling issues with their property: doors were sticking, and noticeable cracks marred the living space walls. This pointed to a structural concern, leading them to contact our Customer Care Specialist for assistance. After scheduling, our System Design Specialist conducted a thorough inspection of the home, diagnosing foundation problems primarily related to the crawl space. Our specialist determined the appropriate solution was the installation of the SmartJack® System. This innovative system is crafted to address problems in crawl spaces by stabilizing beams and floor joists. Understanding the nuances of weakened floor joists and expansive soils, SmartJack® provides a permanent measure to restore alignment and improve structural integrity. The homeowner agreed to the suggested solution, having had their questions and concerns addressed thoroughly by our team. Shortly after, one of our dedicated production teams, led by an experienced foreman, initiated the installation process. The installation comprised precision craftmanship; galvanized steel columns were cut and positioned strategically to support weakened areas. These were securely seated on 12-inch steel bases complemented by heavy-duty rods for precise adjustments. Once installed, smart adjustments were made, seamlessly elevating sagging floors and aligning them to their near-original levels. Equally important, the surrounding environment was returned to normal with diligence and care exercised during final cleanup. Following completion, the homeowner observed an immediate resolution to their issues: the previously problematic doors operated smoothly, and the aesthetically displeasing cracks ceased developing. With our SmartJack® installation, not only did we solve an immediate problem, but our intervention also provided the homeowner with peace of mind and reinforced a sense of stability within their home. By choosing Legacy Supportworks, they experienced a blend of expert knowledge and superior customer service delivering long-lasting home solutions.

At Legacy Supportworks, we recently completed a concrete repair project for a homeowner in Higgins, TX, who was facing an issue with rainwater leaking into the garage. This type of problem is not only inconvenient but can also lead to further damage if not addressed promptly. The homeowner reached out to us with concerns about uneven concrete around the garage causing water intrusion. Our process began when one of our Customer Care Specialists scheduled a home inspection appointment, ensuring immediate attention to the homeowner's needs. A skilled System Design Specialist from our team conducted a detailed inspection, identifying that the concrete slab had settled unevenly, allowing water to seep in during heavy rains. We recommended our PolyLevel® system as the best solution. Our production team, comprised of experienced foremen and installers, arrived promptly and began their work by drilling small, pea-sized holes strategically into the affected area of the slab. The PolyLevel® foam was then injected through these holes, expanding to fill the void beneath the concrete. This technique efficiently lifted and stabilized the sunken slab, restoring it to its original position and sealing off pathways for water intrusion. The outcome was precisely what the homeowner needed. The concrete was level and stable once again, preventing future rainwater from leaking into the garage. Additionally, the entire process was clean and non-disruptive, reflecting our commitment to delivering a remarkable customer experience. By choosing Legacy Supportworks, the homeowner in Higgins, TX, ensured a long-lasting solution to their concrete repair needs.

In Higgins, TX, a concerned homeowner reached out to Legacy Supportworks after observing that the area around their garage was leaning ominously, with bricks beginning to separate. Suspecting issues with a sunken footing, they chose us for our reputation in providing reliable, long-lasting solutions alongside a remarkable customer experience. Our process began with a consultation, where one of our Customer Care Specialists set up a home inspection. Seeing the critical need for assessment, our System Design Specialist then visited the property. Through a comprehensive inspection, we confirmed the cause: foundation settling due to unstable soil conditions beneath the structure. To address the homeowner’s concerns, we recommended our tried-and-tested Push Pier System. This innovative solution involved using engineered steel tube sections, hydraulically driven through robust steel foundation brackets. This methodology reaches beyond unstable soil layers to locate stable, load-bearing substrata, offering unparalleled foundation stability. Our experienced production team, consisting of a foreman and skilled installers, executed the job with precision and care. The team efficiently installed the Push Piers, stabilizing the foundation and mitigating further settlement risks. Over time, the system may even slightly lift the foundation toward its original position, significantly closing cracks and restoring normal operation of windows and doors. The completion of this repair did more than just restore the structural integrity of the homeowner’s property. It also reinstated their peace of mind and renewed home value, an outcome we deliver with every project. Commitment to quality and customer satisfaction remains at the core of what we do, consistently echoed through every aspect of our professional service.