Legacy Supportworks serving Idalou, TX

In Idalou, TX, a homeowner of a charming 100-year-old house came to us, struggling with their settling home. They noticed problematic signs: doors and windows that wouldn't close properly and persistent cracks appearing in walls and ceilings. Recognizing these as symptoms of a shifting foundation, they reached out to us at Legacy Supportworks, seeking our expertise in crawl space repair. Upon scheduling, our Customer Care Specialist swiftly set an appointment for an in-depth home inspection. Our experienced System Design Specialist conducted a comprehensive evaluation, confirming the home's foundation issues due to weakened crawl space beams and floor joists. We recommended the SmartJack® System, known for its efficiency in stabilizing and lifting crawl space beams. Our diligent production team took over, arriving on-site to execute the necessary crawl space repair. They methodically installed the SmartJack® System, beginning with engineered fill to form a sturdy base capable of bearing the home's weight. They skillfully positioned galvanized steel columns on 12-inch steel bases, which were secured to existing girders with adjustable top brackets. Thanks to the heavy-duty threaded rods, our team was able to precisely lift the sagging floors, helping restore them to their intended elevation. As the team wrapped up the install process and ensured the site was clean and orderly, the homeowner witnessed the immediate improvement the SmartJack® System provided. The floors settled back to their rightful place while the offending cracks ceased expanding. Legacy Supportworks delivered a reliable, long-lasting solution, ensuring the home's stabilization and healthier structure, thus fulfilling our mission of providing unparalleled service and expertise.

A homeowner in Idalou, TX, recently faced significant issues with their home's stability. The warning signs were hard to ignore: cracking inside the house, doors that stuck, and windows that sagged. Recognizing these as potential structural problems, the homeowner contacted Legacy Supportworks for a professional assessment. Our Customer Care Specialist promptly scheduled a thorough home inspection. Upon arrival, our System Design Specialist conducted a detailed analysis of the situation. It was clear that the root of the problem lay in the crawl space, affecting the supporting structures of the home. The weakened crawl space beams and floor joists needed immediate attention to prevent further issues. With confidence in our experience and expertise, we proposed a reliable and long-lasting solution: the SmartJack® System. Our production team, including a skilled foreman and dedicated installers, arrived with precision and care to implement this solution. The installation process involved placing galvanized steel columns on a stable, engineered fill base, ensuring the load of the home was adequately distributed. Adjustable top brackets and heavy-duty threaded rods allowed us to lift and stabilize the floors back to their original elevation. The outcome was impactful. By reinforcing the integrity of the home's structure, doors now closed smoothly, windows no longer sagged, and the air of unease tilted back to normality. The homeowner could rest easy knowing their largest investment was once again secure and the possibility of future structural issues minimized.

In Idalou, TX, a homeowner was burdened with an uneven sidewalk that posed a significant tripping hazard for family and visitors alike. Recognizing the potential safety concerns, the homeowner reached out to our Customer Care Specialist at Legacy Supportworks. Understanding the urgency of the situation, we promptly scheduled a home inspection to diagnose the problem accurately. Our System Design Specialist conducted a thorough examination of the affected area. It was clear that the sidewalk's instability stemmed from soil settlement beneath the concrete slabs, which had caused them to sink unevenly. With our extensive experience in concrete repair, we confidently recommended the PolyLevel® system as the ideal solution to stabilize and lift the sidewalk. Our skilled production team approached the task with precision. Small pea-sized holes were strategically drilled into the uneven slabs. Through these access points, we injected high-strength polyurethane foam. As the foam expanded and hardened, it effectively filled the voids beneath the surface, lifting and leveling the concrete to its original position. The outcome was a testament to the efficacy of the PolyLevel® system. Within a short period, the sidewalk was no longer a danger. The once uneven slabs were now seamlessly aligned, ensuring safety and enhancing the overall appearance of the property. By providing a reliable, long-lasting solution, we were able to deliver on our mission of creating a remarkable customer experience that the homeowner could fully appreciate.

A homeowner in Idalou, TX, reached out to us at Legacy Supportworks with a concerning issue involving their crawl space. From the start, the floors in their newly purchased home were noisy. However, recent changes during a remodeling project worsened the situation. Their contractor inserted blocks under the bathroom, mistakenly elevating parts of the bathroom floor too high. This setup caused the floor to feel unstable, sounding as if it were cracking with each footstep. Coupled with past issues from a plumbing leak and termite damage, the homeowner sought a permanent and professional solution. Upon contacting us, our Customer Care Specialist promptly scheduled an appointment for a detailed home inspection. Our System Design Specialist from the sales team conducted a thorough inspection, scrutinizing the extent of the damage and misalignment caused by the past modifications. Understanding these root causes allowed us to tailor a precise solution: the installation of our SmartJack® System. Our experienced production team quickly went to work. Once at the site, they used the SmartJack® System to effectively stabilize and support the compromised crawl space beams and floor joists. The system’s heavy-duty galvanized steel columns, installed on a solid base, were carefully adjusted using deep-threaded rods to lift the uneven bathroom floor, returning it to its proper elevation. Once installed, the SmartJack® System remedied the imbalance and cracking noise, transforming the once-flawed bathroom floor to a dependable and stable state. The successful deployment of our SmartJack® solution not only rectified the pressing concerns but also delivered lasting peace of mind to the homeowners in Idalou.