Legacy Supportworks serving Kenton, OK

A homeowner from Kenton, OK, reached out to us at Legacy Supportworks with concerns about noticeable low spots and sinking observed within their home’s foundation, particularly in a bathroom that needed leveling. These issues were impacting the overall comfort and safety of their living space. They contacted our Customer Care Specialist, initiating the process by scheduling an inspection appointment to assess the situation. Upon arrival, our System Design Specialist conducted a thorough evaluation of the home’s foundation and crawl space. It became evident that the home’s support beams and floor joists were compromised, contributing to the sinking problem. We recommended and devised a plan involving the implementation of our trusted SmartJack® System to stabilize and restore structural integrity. Our proficient production team followed through, arriving with a focused approach. The project entailed installing heavy-duty, galvanized steel columns positioned on a solid 12-inch steel base. The SmartJack® System was carefully adjusted with threaded rods to elevate and stabilize the floors above, addressing both the compromised support beams and any floor "bounce" encountered earlier. With precision, the adjustable top brackets were securely fastened to existing girders, rendering the foundation as stable as new. Completing the installation, our team ensured that the affected bathroom was properly leveled, significantly increasing its usability and restoring the homeowner's peace of mind. They left the crawl space well-organized and clean, affirming our commitment to delivering a remarkable customer experience along with a reliable, long-lasting foundation solution. This successful project in Kenton, OK, underscores Legacy Supportworks' capability to effectively resolve complex crawl space repair challenges, ensuring enduring homeowner satisfaction.

In a recent project located in Kenton, OK, Legacy Supportworks was tasked with addressing a homeowner's concerns about foundation stability. The issue manifested visibly when a pillar on the front porch shifted, creating a noticeable gap where it met the roof. Additionally, unsettling cracks appeared inside the home, an indication of potential structural issues requiring immediate attention. Upon contact, our Customer Care Specialist efficiently organized a prompt inspection. Our experienced System Design Specialist evaluated the home, identifying the root cause: foundation settlement. Recognizing the seriousness of the issue, we proposed our reliable Push Pier System as the best solution to permanently stabilize the home’s settling foundation. Our dedicated production team executed the repair with precision. Steel tube sections were hydraulically driven through foundation brackets, extending to secure load-bearing soil or bedrock beneath. This method, grounded in engineering excellence, was aimed at both stabilizing the foundation and restoring the home to its original elevation. With these measures, we intended to relieve the cracks inside and ensure window and door function returned to normal. The outcome was notable. Once the Push Pier System was in place, further settlement was stopped, minimizing interior structural damage and reinforcing the overall integrity of the home. The project not only met the homeowner's immediate needs but also restored peace of mind and enhanced property value, all aspects central to our mission of delivering remarkable customer experience and enduring structural solutions.

A homeowner in Kenton, OK, recently reached out to Legacy Supportworks to address an issue with their unlevel driveway. They noticed uneven sections and dips that not only marred the aesthetic of their home but also posed a potential hazard. Understanding the dangers of postponing repairs, they contacted our Customer Care Specialist, who promptly scheduled an inspection. Upon visiting the property, our System Design Specialist from the Sales Team conducted a thorough inspection. The diagnosis revealed that soil settling had created voids beneath the concrete slabs, causing them to sink and misalign. To ensure the homeowner's concerns were addressed with precision, we recommended the PolyLevel® system as a solution. Our skilled production team, led by an experienced foreman, approached the task by first drilling small, strategic holes through the affected slabs. This approach allows the solutions to target the specific areas where voids have occurred. Through these holes, we injected the PolyLevel® high-strength polyurethane foam. The material expanded as it cured, precisely filling the voids, and steadily lifting the driveway back to its original position. As the final layer of foam expanded and stabilized, our team meticulously sealed the injection sites and cleaned the working area, leaving the property as tidy as we found it. The outcome speaks volumes about the reliability and precision of our workmanship. The homeowner now enjoys a leveled driveway, greatly improved both in safety and appearance. This not only solved the immediate problem but also restored long-term confidence in the integrity of their exterior concrete surfaces. Our work in Kenton stands as a testament to our commitment to delivering remarkable customer experiences and dependable, long-lasting solutions.