Legacy Supportworks serving Knickerbocker, TX

A homeowner in Knickerbocker, TX, noticed unsettling cracks appearing inside their house, a sign that something more serious was affecting their home's stability. Concerned about the potential dangers of a structural issue, they reached out to Legacy Supportworks, relying on our commitment to integrity and excellence, alongside the promise of a complimentary estimate and a same-day quote. Following the homeowner's call, our adept Customer Care Specialist scheduled a prompt home inspection. Our System Design Specialist conducted a comprehensive assessment of the home, pinpointing the root of the problem: a compromised crawl space foundational support leading to uneven floors, manifesting as cracks in the house. We furnished a plan to address these critical issues, centered on the installation of the SmartJack® System. The system excels in stabilizing crawl space beams and floor joists, reducing floor settlement and unevenness. Our skilled production team, consisting of an experienced foreman and registered installers, swiftly executed the repair. Precisely measuring and cutting to meet the home’s specific needs, our team installed the galvanized steel columns with precision on a solid base of engineered fill. Each column was secured to existing girders with adjustable top brackets designed to provide long-term support and designed for flexibility to make the necessary adjustments. Upon completion, the dedicated team ensured the space was impeccably cleaned, leaving the homeowner more than satisfied. Floors in the home resumed near-level conditions, stabilizing the structure above and keeping potential future difficulties at bay. By addressing weakened floor joists and foundation concerns, Legacy Supportworks provided a lasting, reliable solution that reinforced their residence's integrity, fulfilling our mission to WOW our customers.

In Knickerbocker, TX, a homeowner faced a common yet concerning issue: an unlevel driveway. This problem not only affected curb appeal but also posed potential safety risks for both vehicles and pedestrians. When this homeowner reached out to us for help, our Customer Care Specialist promptly scheduled a home inspection at their convenience. Our System Design Specialist arrived as scheduled, conducted a thorough inspection, and identified the underlying cause—a combination of soil washout and settlement that had resulted in uneven concrete slabs. To resolve the problem efficiently, we recommended our cutting-edge solutions: PolyLevel® and NexusPro®. Our production team, led by an experienced foreman, executed the work with precision. Starting with the PolyLevel® system, we carefully drilled small, strategic holes in the affected slabs and injected high-strength polyurethane foam. This foam expanded to fill voids and lifted the slabs back to their original position, ensuring stability and uniformity. Next, we applied NexusPro® Joint Sealant to address any existing cracks and seams. This not only protected against future water infiltration, but also enhanced the driveway's aesthetic surface, maintaining its smooth, clean appearance. The result was a driveway meticulously restored to a level state, enhancing both functionality and visual appeal. By finishing the job with comprehensive cleanup, our team left the site in impeccable condition. At Legacy Supportworks, we strive to deliver a remarkable and reliable experience. Our efficient problem-solving and enduring solutions reflect our commitment to leading with integrity and delighting customers in every detail.

Recently, a homeowner in Knickerbocker, TX reached out to Legacy Supportworks with concerns about visible cracks on the exterior of their brick home. Suspecting a foundation issue, they sought our expertise to diagnose and resolve the problem effectively. Upon receiving the inquiry, our Customer Care Specialist promptly scheduled a home inspection. Our System Design Specialist visited the property and performed a comprehensive inspection. Through this process, it became evident that the house's foundation was settling, necessitating intervention to prevent further damage and restore stability. Our specialist recommended the Push Pier System, renowned for its efficiency in stabilizing and potentially elevating settling foundations. The homeowner accepted this solution, motivated by the promise of a long-lasting fix. The scheduled installation day arrived, and our dedicated production team, led by an experienced foreman, executed the task with diligence and precision. They began by carefully excavating small areas adjacent to the home's determined points of distress. The Push Pier System was strategically installed by positioning engineered steel tube sections through sturdy steel foundation brackets. These tubes were advanced hydraulically until they reached load-bearing soil, ensuring solid support for the home. Throughout the process, communication with the homeowner was maintained, ensuring transparency and peace of mind. Following the installation, the foundation ceased further settlement, significantly reducing existing external cracks. With doors and windows also regaining optimal function, the home's structural integrity improved overall. At project completion, the site was meticulously cleaned, reflecting our commitment to leaving the space better than we found it. The homeowner regained peace of mind, reassured by the stability of their home and our demonstration of quality service and reliability. With regained property value and enhanced quality of life, another family benefitted from Legacy Supportworks' foundational solutions and expertise.