Legacy Supportworks serving Lakeview, TX

In Lakeview, TX, a homeowner reached out to us at Legacy Supportworks due to unsettling issues within their home — certain areas were sinking and cracks began to form in the walls. Recognizing the potential threat of a settling foundation, they knew it was time for a reliable solution. Our process began with a Customer Care Specialist scheduling a detailed home inspection appointment. One of our knowledgeable System Design Specialists then conducted a comprehensive inspection of the house, observing the extent and specific locations of the foundation sinking. Diagnosing the root cause, we identified the signs of settling and recommended our Push Pier system as the optimal solution. On the agreed day, a dedicated production team from Legacy Supportworks arrived, including an experienced foreman and skilled installers. They efficiently set to work, ensuring minimal disruption to the homeowner’s daily routine. The installation involved driving engineered steel tube sections through sturdy foundation brackets, past unstable soil layers, directly to competent, load-bearing soil or bedrock deep underground. With precision, the Push Piers stabilized the residence's foundation, served to close unsightly cracks, and helped realign windows and doors to their original state. Upon completion, our team ensured the site was clean and restored, demonstrating the professionalism Legacy Supportworks is known for. The outcome was not just a stabilized home foundation, but restoration of property value and peace of mind for the homeowner. The Push Pier system proved to be a robust and long-term remedy to the homeowner’s foundation challenges, embodying our mission to deliver a remarkable customer experience and a lasting foundation repair solution.

In Lakeview, TX, a homeowner contacted us at Legacy Supportworks with a significant concern about their backyard patio. Over time, the patio had become uneven due to natural settling of the soil, posing a potential hazard for trips and affecting the space's overall aesthetics. After noticing the issue becoming more pronounced, the homeowner sought our expertise to restore their patio’s safety and appearance. Our process began with a visit from one of our Customer Care Specialists, who scheduled a convenient time for an in-depth inspection. Subsequently, a System Design Specialist from our Sales Team conducted a thorough assessment. They diagnosed that our PolyLevel® system would be the optimal solution to stabilize and elevate the sinking concrete to its original level. On the day of the repair, our experienced production team arrived, led by a skilled foreman. The process involved drilling pea-sized holes into the affected areas of the concrete slabs. Through these holes, our team carefully injected the high-strength polyurethane foam. This foam expanded as it cured, filling any underlying voids and precisely lifting the slabs to the desired height. The PolyLevel® system not only provided a rapid lifting solution but also ensured that the slabs were securely stabilized for the long-term. Once the concrete was level, the crew meticulously sealed the injection sites and tidied the work area, leaving the home better than they found it. The homeowner was delighted with the transformation, entrusting us to restore their patio both structurally and visually. This project in Lakeview, TX, exemplifies our mission to deliver remarkable customer experiences with reliable and lasting solutions to home issues.

In Lakeview, TX, a homeowner faced a challenging situation: their house required leveling, and parts of it were perilously close to settling on the ground. Experiencing uneven floors and constant worry about structural integrity, they reached out to us at Legacy Supportworks for expert assistance. Our process began once their initial call with our Customer Care Specialist was made. We arranged an inspection with one of our experienced System Design Specialists, who meticulously examined the home and identified the underlying cause—compromised support beneath the crawl space. The solution was clear: implementing the SmartJack® System. Under the supervision of our foreman and skilled installers, we began the implementation. The team first created a solid foundation of engineered fill to address weak soils under the house. Using galvanized steel columns, each cut precisely to fit, our team placed these on a solid 12-inch steel base. Our attention to detail ensured the SmartJack® piers were secured to girders or supplemental beams with precision-engineered adjustable top brackets. With heavy-duty threaded rods, we meticulously adjusted and lifted the sagging floors above the crawl space, bringing them back to their original elevation and ensuring stability for years to come. Post-installation, the homeowner immediately noticed the difference—a newly leveled home with markedly diminished floor bounce, achieving peace of mind knowing their property was secure. With a focus on providing a remarkable customer experience and reliable solutions, we at Legacy Supportworks are committed to addressing and remedying problems like this promptly and efficiently.