Your Dependable Lubbock, TX Concrete Lifting, Basement Waterproofing & Foundation Repair Experts

In Lubbock, TX, a homeowner faced a concerning issue around their pool area. The back patio, potentially dangerous for unwary feet and distracting from the tranquility of their outdoor oasis, was noticeably uneven. The customer reached out to Legacy Supportworks for a reliable and long-lasting solution. Our process began with a dedicated phone call to our Customer Care Specialist, who promptly scheduled a home inspection. Soon after, a knowledgeable System Design Specialist visited to diagnose the problem. The thorough assessment quickly determined that the settling concrete was indeed causing the unlevel patio. The solution? Employing our PolyLevel® system to stabilize, lift, and level the affected slabs. Our experienced production team arrived, methodically drilling pea-sized holes in strategic locations on the unsteady concrete. Through these small openings, we injected high-strength polyurethane foam. This part of the process allowed the foam to expand and cure, conscientiously lifting the concrete slab back to its intended plane. Within a few hours, the patio presented a flat, smooth surface once more, eliminating lower trip risks and visually restoring its appeal around the pool. Implementing PolyLevel® not only solved the visible problem but assured the homeowner of long-term stability—a subtle, yet significant improvement accomplished quietly without the disruption of extensive renovations. At Legacy Supportworks, our approach didn't just address a practical need but reinforced peace of mind, maintaining the homeowner's space for enjoyment and leisure, for years to come.

In Lubbock, TX, a homeowner was facing a significant issue—an unsettling blend of soil erosion and concrete stress affecting their property's exterior. Their concern stemmed from a sunken 2-foot ditch next to the basement wall, right beneath a concrete slab. While the slab itself remained intact, it was evident that the underlying instability was causing visible cracking on the wall, a sure indicator of stress that needed a comprehensive solution. Reaching out to us at Legacy Supportworks was their chosen path. Recognizing the urgent need for stabilization, our methodical process began with our Customer Care Specialist scheduling a prompt inspection. A System Design Specialist from our Sales Team soon visited the residence, conducting an in-depth inspection to diagnose the core issues. With expertise and precision, the problem was dissected and articulated, and a tailored plan was outlined using our advanced solutions—PolyLevel®, NexusPro®, and SealantPro®. Our dedicated production team handled the execution with confidence. Using PolyLevel®, they strategically drilled pea-sized holes in the concrete slab, injecting high-strength polyurethane foam to effectively fill the void and restore stability to the ground below. NexusPro® was then applied to seal joints and cracks in the concrete, ensuring protection against future water intrusion. To round out the solution, SealantPro® was applied, forming a robust barrier that dramatically extended the concrete’s lifespan by guarding against moisture and chemical damage. The result was a remarkable transformation—no more stress on the exterior walls. By addressing both the symptoms and underlying problems, we restored the homeowner’s peace of mind and structural integrity, providing a lasting resolution backed by our commitment to exceptional customer experiences.

A homeowner in Lubbock, TX, recently reached out to us with a concern about her brand-new concrete surfaces. She had invested a significant amount into new concrete driveways and pathways and wanted to ensure their long-lasting durability while also enhancing their appearance and protecting them from potential environmental damage. Having just poured the concrete, she was particularly interested in professional sealing and staining that would provide both functional and aesthetic benefits. Upon contacting Legacy Supportworks, our Customer Care Specialist scheduled an in-home inspection with one of our System Design Specialists. During the complete inspection, our specialist explained how daily exposure to moisture and chemicals could lead to issues like pitting, flaking, and staining if left unprotected. Therefore, our recommended solution involved the use of our advanced products: DecoShield and SealantPro. Our production team arrived on site, prepared to execute a smooth application process for sealing and staining. Initially, we applied SealantPro, which penetrated the fresh concrete surfaces, forming a chemical bond that provided an impervious barrier against water and chemical infiltration. Immediately after, DecoShield was applied to introduce a rich, translucent tint, which enhanced the surfaces’ uniform appearance and provided further protection against damage. The outcome was exactly what the homeowner had envisioned. Her patio and driveway not only acquired an attractive, uniform appearance but also gained long-term protection against potential damage—ensuring they retain their structural integrity and premium look for years to come. The client expressed her satisfaction with our expertise and timely execution, which reinforced why choosing Legacy Supportworks is synonymous with securing a professional, reliable, and lasting solution for concrete care.

In Lubbock, TX, a homeowner faced a common yet concerning issue: their concrete porch had begun to settle on the left side, creating an uneven approach to their front door. Understanding the potential safety and aesthetic impact, they reached out to Legacy Supportworks for a dependable solution. Upon contacting our Customer Care Specialist, a convenient inspection appointment was quickly scheduled. Shortly thereafter, our System Design Specialist arrived at the residence. Through a detailed inspection, the problem of concrete settlement was confirmed, and we determined that the best course of action was installing the PolyLevel® system. Our experienced production team efficiently set to work. The process began with strategic drilling of pea-sized holes in the troubled sections of the porch. Through these entry points, we injected high-strength polyurethane foam that fills the voids beneath. Thanks to the unique expanding characteristics of PolyLevel®, the foam lifted the sunken concrete with precision, restoring the porch to its original level. Upon completion, our team ensured the area was left clean and unobtrusive—making it appear as though the unsettling issue had never occurred. The homeowner was highly satisfied with the outcome: a leveled porch that not only improved safety but also reinstated the overall curb appeal of their home. At Legacy Supportworks, we recognize that a reliable, lasting repair is paramount. It’s instances like these where our expertise meets the critical needs of homeowners, reinforcing the importance of our commitment to remarkable customer experiences.

In Lubbock, TX, a concerned homeowner reached out to us at Legacy Supportworks when a section of their home began displaying unlevel flooring, indicating potential structural issues beneath. Our Customer Care Specialist promptly scheduled a home inspection to address these concerns. Upon arrival, our System Design Specialist conducted a thorough inspection of the crawl space, scrutinizing the floor joists and supporting beams. It became apparent that weakened structural elements were contributing to the floor's unevenness, necessitating a primary solution. Our recommended course of action involved the implementation of the SmartJack® system. The homeowner entrusted us to rectify the issue, and our dedicated production team took to task with careful precision. First, a solid base was established using engineered fill to provide necessary stabilization against weak foundation soils. Next, we tailored galvanized steel columns to match specific heights, securely placing them on the 12-inch steel base. These columns were firmly fixed to the existing girders with adjustable top brackets, allowing for necessary adjustments. The SmartJack® system allowed us to carefully lift the sagging floors back toward their original elevation, restoring stability in the living space above. With swift adjustments facilitated by heavy-duty threaded rods, any lingering floor bounce was substantially diminished. As the job wrapped, our team ensured the crawl space was clean and orderly, leaving the homeowner reassured and satisfied with a floor that was no longer a cause for concern. With our SmartJack® solution firmly in place, we were certain that this homeowner’s foundation was supported reliably for years to come.

In Lubbock, TX, a local homeowner recently faced a troubling issue: water infiltration under their fireplace, creating a worrisome damp environment on their home's slab. Recognizing the potential damage this could cause, the homeowner sought the expertise of Legacy Supportworks. Upon initial contact, our Customer Care Specialist scheduled a comprehensive home inspection. Our System Design Specialist arrived promptly at the residence to conduct a full assessment. During this inspection, the issue was diagnosed as a settling concrete slab that permitted water to seep into the area. Based on this diagnosis, we recommended the strategic use of our PolyLevel® system as the most effective solution. Masterfully executed by our skilled production team, the PolyLevel® system addresses the root cause of the problem. First, our team drilled small, unobtrusive holes into the affected slab area. Next, high-strength polyurethane foam was carefully injected beneath the slab. As the foam expanded, it lifted and stabilized the sunken areas, ensuring a secure and level surface once more. This process not only resolved the water intrusion issue but also strengthened the entire construction. The outcome was exceptional: the problem of water seeping under the fireplace was permanently solved, and the homeowner's living environment was significantly improved. Through every step, from diagnosis to cleanup, Legacy Supportworks delivered a reliable, durable solution, reaffirming our commitment to a remarkable customer experience and trustworthy service.

In Lubbock, TX, a homeowner reached out to us at Legacy Supportworks with growing concerns about the settlement issues impacting their home. They noticed not only concerning cracks in the ceiling of their den but also misaligned joints on their pool deck—signs that pointed toward potential foundation troubles and an underground pool leak. Upon receiving the call, our Customer Care Specialist promptly scheduled a thorough inspection. Our System Design Specialist then visited the site, performed a meticulous inspection, and confirmed the presence of settlement issues. Your home is not just a building; we understand it is your sanctuary, and we aimed to restore its stability and protect its long-term value. For this particular case, our expert team recommended a dual solution using the PolyLevel system and Push Piers. The strategically designed PolyLevel system helped us stabilize and level the concrete slabs on the pool deck by precisely injecting high-strength polyurethane foam. Small holes were drilled, foam injected, allowing it to expand and cure, lifting the slabs to their rightful position. For the home’s settling foundation, our crew installed the robust Push Pier System. High-strength steel tube sections were hydraulically driven deep into competent load-bearing soil, ensuring a solid and lasting solution. This approach permanently stabilized the foundation, effectively closing existing cracks and potentially lifting affected parts back to original elevations. The entire solution underscored our commitment to delivering remarkable customer experiences by addressing critical concerns with precision. Thanks to our professional team, the homeowner in Lubbock regained the integrity of their property's structure, along with their peace of mind.

Feeling wobbly walking up to your front door? Our Lubbock homeowner felt the same until we stepped in. Notice in the before photo, the uneven surface that made the entry sidewalk a tripping hazard. With our PolyLevel solution—as you can see in the after photo—we lifted and leveled the concrete, providing a safe and visually appealing pathway home. We're proud to transform not just spaces, but the daily lives of our customers.

With our concrete repair services, you’ll enjoy fast, effective, and non-invasive solutions that not only restore the safety of your home but also improve its curb appeal. If you're looking for reliable concrete repair in Lubbock, we’re here to help.

Mr Reeves had noticed some active movement in and around his house. He called Legacy Supportworks and stated that the center wall in his home is sagging, there are several exterior cracks, and mentioned that he was concerned that he only has about a 6 inch footer. After calling Legacy Supportworks, a specialist met with him to go over his concerns and come up with a solution that resolved his concerns. 

Mr. Reeves house is now back to its original position with the permanent solutions Legacy Supportworks was able to provide.

Mr Thompson was concerned with his damp basement, so after some research he decided to reach out to Legacy Supportworks. Shortly after he reached out to Legacy Supportworks, an appointment was made for a specialist to go take a look at the concerns we has having.

After arriving at Mr. Thompson's house, it was determined he was also in need of foundation stabilization and a way to keep his basement dry and Legacy could provide a solution for both of these concerns.

The production crew installed push piers to support the foundation, and SentrySeal an exterior waterproofing system to help keep the basement dry. As a result Mr. Thompson has a dry basement and a solid foundation.