Legacy Supportworks serving Miami, TX

In Miami, TX, a homeowner faced a challenging issue: their sidewalk connecting the house to the shop was separating. This problem not only posed a safety risk but also threatened the overall appearance and functionality of their pathway. Knowing it required immediate attention, the homeowner reached out to Legacy Supportworks for expert guidance and a thorough solution. Our process began with the homeowner contacting our Customer Care Specialist to arrange an inspection. During the scheduled appointment, our System Design Specialist conducted a detailed evaluation of the situation. It was determined that instability in the soil had caused the gradual shifting and separation of the concrete slabs. To address this, we recommended our trusted PolyLevel® system, known for its precision in lifting and stabilizing concrete structures. Our production team, consisting of an experienced foreman and skilled installers, arrived promptly to execute the repair. Pea-sized holes were carefully drilled through each affected slab, allowing for the strategic injection of high-strength polyurethane foam. As the foam cured, it expanded, filling the void below the concrete and restoring the slabs to their original position. Once completed, our team ensured that the site was immaculate, leaving no trace of disruption. The sidewalk was fully stabilized and seamlessly connected once more, providing peace of mind to the homeowner. At Legacy Supportworks, our commitment is to deliver a remarkable customer experience with solutions that stand the test of time, embodying our mission at every step.

A homeowner in Miami, TX, contacted us after noticing unsettling shifts along their crawl space beams and floor joists. They expressed concerns about their foundation appearing unstable, a common issue many homeowners face, which can lead to more significant structural problems if not addressed promptly. Following their call, our Customer Care Specialist promptly scheduled an inspection with one of our System Design Specialists. After conducting a thorough evaluation, our expert diagnosed that weakened floor joists and poor foundational support were causing the floors to sag and bounce more than they should. The recommended solution was the installation of our SmartJack® System, specifically designed to stabilize and lift crawl space components back to their proper position. Our dedicated production team, composed of skilled foremen and installers, arrived at the home prepared to undertake the necessary corrective measures. They installed multiple SmartJack® units, beginning with establishing a solid base of engineered fill to adequately distribute the weight of the home. The installation process involved setting galvanized steel columns on a 12-inch steel base, securing them with adjustable top brackets to existing girders and beams. Thanks to the adjustable, heavy-duty threaded rods, there was also an opportunity to lift sagging sections of the home, guided with precision and care. The completion of the project transformed the homeowner’s concerns into confidence. The floors were stabilized and the threat of future instability was significantly diminished. Our focus remained on providing a reliable and durable solution, guaranteeing peace of mind for this Miami, TX, homeowner. The experience highlights why prospective customers choose Legacy Supportworks: for remarkable service and solutions they can trust.