Legacy Supportworks serving New Home, TX

In New Home, TX, a homeowner found themselves frustrated and concerned when their patio developed uneven surfaces and unsightly cracks, particularly around their pool area. What once was an inviting extension of their home had turned into a potential hazard, prompting fears of tripping accidents, particularly during those lively summer gatherings. Recognizing the urgency, they reached out to Legacy Supportworks, hoping for a solution that would restore both safety and elegance to their outdoor space. Our journey with the homeowner began with a reassuring voice from one of our Customer Care Specialists, who swiftly scheduled a home inspection appointment. Soon after, a System Design Specialist arrived, bringing not just expertise but empathy, understanding the impact such issues could have on day-to-day life. The thorough inspection revealed the root cause of the problem: settling soil beneath the patio slabs. We designed a strategic plan to uplift the homeowner’s backyard experience using our innovative PolyLevel and NexusPro solutions. Our dedicated production team tackled the problem skillfully, drilling precision pea-sized holes in the sunken slabs to inject high-strength polyurethane foam with the PolyLevel system. This technique ensured that the concrete was gently lifted to its original, flawless position. To prevent future disruption, NexusPro Joint Sealant was meticulously applied, sealing existing cracks to protect against water intrusion and the trouble it brings. Upon completion, where there once was worry, there was now security and beauty. The homeowner stood on a patio that was rejuvenated not only in function but also in the peace of mind it provided. $Despite the challenges, their space was solid and inviting once more—reflecting the very promise of Legacy Supportworks: dependable solutions transforming homes and lives for the better.

In the heart of New Home, TX, a worried homeowner faced the issue of an uneven sidewalk with unsettling cracks. This was not only an eyesore but a potential safety concern. The homeowner reached out to Legacy Supportworks, drawn by our commitment to providing a remarkable customer experience with long-lasting concrete repair solutions. The journey toward restoring their sidewalk began when our attentive Customer Care Specialist scheduled a detailed home inspection. Upon arrival, our skilled System Design Specialist conducted a thorough examination, reaffirming the homeowner’s concern. With the trained eyes of an expert, they quickly identified the issues and provided a clear diagnosis. Our solution was precise and dependable. We employed the PolyLevel® system and NexusPro® Joint Sealant to address the problem. The concentrated process involved drilling small, discreet holes in the affected slabs and injecting high-strength polyurethane foam underneath. This allowed the slabs to lift and stabilize back to their intended positions. Additionally, we applied NexusPro® Joint Sealant to fill in the cracks, ensuring water couldn't undermine their solidity in the future. In just a few hours, our diligent production team brought transformation. Beyond removing the immediate hazards and improving the aesthetic appeal, we granted the homeowner peace of mind on that sunny day in New Home. This project illustrated the strength of our promise: reliable solutions crafted with empathy and expertise. We left behind a sidewalk, and a relationship built on trust and proven care—core aspects of our mission at Legacy Supportworks.

In the heart of New Home, TX, a homeowner faced the common yet troubling issue of an unleveled driveway, a concern not just inconvenient, but a potential hazard over time. They reached out to Legacy Supportworks, knowing our commitment to an exceptional customer experience and dependable solutions. The journey started with a call to our Customer Care Specialist who promptly scheduled a home inspection. During the visit, our System Design Specialist conducted a thorough assessment, diagnosing the sinking driveway that marred the homeowner’s property. With a focus on integrity and precision, we devised a plan to restore the driveway's original even surface using our expertise. Our dedicated production team, spirited and purposeful, arrived at the home prepared to turn problem into promise. Using the innovative PolyLevel system, we drilled small, unobtrusive holes into the concrete slab and injected high-strength polyurethane foam. As the foam expanded, the driveway gently rose to meet its original level, restoring balance and structural integrity. To fend off future challenges and protect against the elements, we applied NexusPro Joint Sealant, ensuring long-term safeguarding against water intrusion and wear. The outcome was remarkable. The once-unleved driveway now proudly offered a smooth and dependable entry to the home's welcome. The homeowner's peace of mind was renewed, won by a clean and enduring solution. Through quality craftsmanship and heartfelt service, we don’t just correct problems at Legacy Supportworks; we contribute to a lasting legacy of trust and reliability, making homes safer and homeowners happier.

In New Home, TX, a homeowner faced distressing issues with their property—cracks frayed across doorways, bricks buckled, and slight yet concerning slopes disrupted daily routines. Feeling the growing impact on the safety and value of their home, they reached out directly to our Customer Care Specialist for expert assistance. Upon scheduling an appointment, our System Design Specialist conducted a meticulous inspection of the entire foundation. It was determined that the foundation had started to settle—a common yet serious concern—which was causing the structural problems they were experiencing. Applying both skill and expertise, our strategy involved employing the Push Pier System, a precision-engineered solution tailored for lasting stability. When installation commenced, our production team operated with precision and care, addressing the issue head-on. Steel tube sections were hydraulically driven through strong foundation brackets, bypassing unstable soil layers, until secure load-bearing levels were reached. The process aimed to forestall any further subsidence and was capable of lifting the foundation back toward its original level. The outcome was transformative. Not only were door frames aligned, making operation smooth and reliable again, but the exterior brickwork became aesthetically pleasing as its integrity was restored. The homeowner experienced renewed ease with an optimally functioning home environment. Our reliable solution safeguarded the home's structural future, directly enhancing its value and the homeowners' peace of mind. By opting to work with us, they secured a durable, dependable resolution to their pressing foundation issue.

In New Home, TX, a homeowner faced issues with their flooring. Cracks and noticeable sloping signaled an underlying problem in the crawl space. Recognizing these symptoms could harm their home's integrity, they reached out to us, Legacy Supportworks, for a professional evaluation and solution. Our process began seamlessly when the homeowner contacted one of our Customer Care Specialists. After confirming all details, an appointment was scheduled with our System Design Specialist. Upon arrival, the specialist conducted a thorough inspection, diagnosing the signs of structural weakness in the crawl space support system. Armed with this information, we developed a tailored solution using our expert knowledge and reliable products. The solution involved the installation of the SmartJack® System, well-suited for this type of crawl space repair. Our production team, comprised of experienced foremen and skillful installers, executed the installation with precision. They first laid a solid foundation using engineered fill to support the system. This ensured stability and distributed the home's weight evenly across the base. Galvanized steel columns were then carefully cut to the required lengths, perched on 12-inch bases, and fastened to existing girders with adjustable top brackets. These components, complemented by heavy-duty threaded rods, provided the necessary support and elevation to correct the flooring issues. Post-installation, the home's floors returned close to their original position, eliminating visible cracks and slopes. The homeowner was relieved to experience the newfound stability and noted the enhancement in their home's structural integrity. At Legacy Supportworks, we emphasize not only solving current problems but also fortifying against future issues, solidifying a remarkable customer experience through reliable service and meticulous execution.

In New Home, TX, a homeowner contacted Legacy Supportworks with a particular issue: water runoff from a neighbor’s property had led to significant erosion in the yard near their back porch. The consequence was a visibly unlevel and cracked concrete slab that not only detracted from the home’s appearance but also presented safety concerns. Our Customer Care Specialist promptly scheduled an inspection with our System Design Specialist. Upon assessment, we determined that the water runoff had created voids under the concrete, causing it to crack and become uneven. Our solution involved two of our leading-edge products: PolyLevel® and NexusPro®. Our experienced production team initiated the repair process by drilling minute pea-sized holes into the affected concrete slabs. Through these openings, we used the PolyLevel® system to inject high-strength polyurethane foam beneath the surfaces. As the foam expanded, it gently lifted the slabs back to their original levels with precision. Following this, we applied NexusPro® Joint Sealant to effectively seal the existing cracks and joints. This durable sealant not only provided a clean aesthetic finish but also ensured long-term surface integrity by keeping water from seeping underneath the slabs. Upon completion, the homeowner’s concrete surface was stability-restored and visually coherent once again. The seamless work of our team at Legacy Supportworks provided a lasting solution, turning a damaged area into a space that was both secure and appealing, embodying our mission to deliver remarkable solutions.