Legacy Supportworks serving New Home, TX

In New Home, TX, a homeowner faced distressing issues with their property—cracks frayed across doorways, bricks buckled, and slight yet concerning slopes disrupted daily routines. Feeling the growing impact on the safety and value of their home, they reached out directly to our Customer Care Specialist for expert assistance. Upon scheduling an appointment, our System Design Specialist conducted a meticulous inspection of the entire foundation. It was determined that the foundation had started to settle—a common yet serious concern—which was causing the structural problems they were experiencing. Applying both skill and expertise, our strategy involved employing the Push Pier System, a precision-engineered solution tailored for lasting stability. When installation commenced, our production team operated with precision and care, addressing the issue head-on. Steel tube sections were hydraulically driven through strong foundation brackets, bypassing unstable soil layers, until secure load-bearing levels were reached. The process aimed to forestall any further subsidence and was capable of lifting the foundation back toward its original level. The outcome was transformative. Not only were door frames aligned, making operation smooth and reliable again, but the exterior brickwork became aesthetically pleasing as its integrity was restored. The homeowner experienced renewed ease with an optimally functioning home environment. Our reliable solution safeguarded the home's structural future, directly enhancing its value and the homeowners' peace of mind. By opting to work with us, they secured a durable, dependable resolution to their pressing foundation issue.

In New Home, TX, a homeowner faced issues with their flooring. Cracks and noticeable sloping signaled an underlying problem in the crawl space. Recognizing these symptoms could harm their home's integrity, they reached out to us, Legacy Supportworks, for a professional evaluation and solution. Our process began seamlessly when the homeowner contacted one of our Customer Care Specialists. After confirming all details, an appointment was scheduled with our System Design Specialist. Upon arrival, the specialist conducted a thorough inspection, diagnosing the signs of structural weakness in the crawl space support system. Armed with this information, we developed a tailored solution using our expert knowledge and reliable products. The solution involved the installation of the SmartJack® System, well-suited for this type of crawl space repair. Our production team, comprised of experienced foremen and skillful installers, executed the installation with precision. They first laid a solid foundation using engineered fill to support the system. This ensured stability and distributed the home's weight evenly across the base. Galvanized steel columns were then carefully cut to the required lengths, perched on 12-inch bases, and fastened to existing girders with adjustable top brackets. These components, complemented by heavy-duty threaded rods, provided the necessary support and elevation to correct the flooring issues. Post-installation, the home's floors returned close to their original position, eliminating visible cracks and slopes. The homeowner was relieved to experience the newfound stability and noted the enhancement in their home's structural integrity. At Legacy Supportworks, we emphasize not only solving current problems but also fortifying against future issues, solidifying a remarkable customer experience through reliable service and meticulous execution.

In New Home, TX, a homeowner contacted Legacy Supportworks with a particular issue: water runoff from a neighbor’s property had led to significant erosion in the yard near their back porch. The consequence was a visibly unlevel and cracked concrete slab that not only detracted from the home’s appearance but also presented safety concerns. Our Customer Care Specialist promptly scheduled an inspection with our System Design Specialist. Upon assessment, we determined that the water runoff had created voids under the concrete, causing it to crack and become uneven. Our solution involved two of our leading-edge products: PolyLevel® and NexusPro®. Our experienced production team initiated the repair process by drilling minute pea-sized holes into the affected concrete slabs. Through these openings, we used the PolyLevel® system to inject high-strength polyurethane foam beneath the surfaces. As the foam expanded, it gently lifted the slabs back to their original levels with precision. Following this, we applied NexusPro® Joint Sealant to effectively seal the existing cracks and joints. This durable sealant not only provided a clean aesthetic finish but also ensured long-term surface integrity by keeping water from seeping underneath the slabs. Upon completion, the homeowner’s concrete surface was stability-restored and visually coherent once again. The seamless work of our team at Legacy Supportworks provided a lasting solution, turning a damaged area into a space that was both secure and appealing, embodying our mission to deliver remarkable solutions.