Legacy Supportworks serving Norton, TX

In Norton, TX, a homeowner found themselves struggling with uneven kitchen floors and windows that persistently stuck. Recognizing that these signs often pointed to deeper structural issues within the crawl space, they reached out to us, Legacy Supportworks, to investigate further. The initial call to our Customer Care Specialist set the stage for a meticulous home inspection. Our System Design Specialist conducted a thorough examination, diagnosing the problem as weak support in the crawl space escalated by unstable foundational soil conditions. After assessing the scope of work needed, we proposed the SmartJack® system, known for its reliability in stabilizing and elevating structures back to their original positions. When our skilled production team arrived, they began by preparing the area for installation. Careful groundwork laid the path for the SmartJack® system. We installed galvanized steel columns, precisely cut to necessary lengths, onto 12-inch steel bases set on an engineered fill designed to distribute the home's weight effectively. Adjustable top brackets secured the columns to the existing structural support beams. Our team then made smooth, calculated adjustments using heavy-duty threaded rods. The precision in our installation ensured the floor's safe elevation back towards the optimal level, effectively reducing the initial floor bounce issue. Upon completion, the kitchen floors regained their proper alignment and the windows no longer impeded regular use—the tangible benefits of scientific application paired with reliable engineering. This successful project not only resolved the homeowner's immediate problems but offered the peace of knowing that their home’s structural integrity was restored. Each home servicing project, like this one, reaffirms our unwavering commitment to providing long-lasting, quality solutions.

A homeowner in Norton, TX, reached out to us due to growing concerns over their unlevel driveway and visible cracks. These issues not only compromised the appearance of their property but also posed potential safety hazards and could lead to more substantial damage if not addressed promptly. Our process began with a dedicated Customer Care Specialist arranging a comprehensive home inspection by one of our experienced System Design Specialists. Upon arrival, the specialist conducted a thorough assessment to identify the root cause of the problems: settlement of the concrete slab caused by erosion and soil compaction beneath the surface. Our expert suggested a dual-approach using the PolyLevel® system and NexusPro® Joint Sealant as the definitive remedies to stabilize and rejuvenate their front driveway. Once the plan was agreed upon, our skilled production team set to work. The PolyLevel® system was injected through strategically drilled pea-sized holes in the driveway slab. This high-strength polyurethane foam expanded, lifting the slabs back to their original position with precision, correcting the driveway’s grade and enhancing its stability. Following that, we applied NexusPro® Joint Sealant between the individual concrete slabs. This innovative sealant effectively closed all fissures, preventing future water infiltration that could potentially exacerbate soil erosion beneath. By the end of the project, the once unsightly and uneven driveway was visibly transformed. Not only did it look much improved, but the expert repairs ensured longevity and durability, offering significant savings on future maintenance. This successful solution highlighted our commitment to providing a reliable and lasting remedy, reflecting the premium quality standards of Legacy Supportworks.