Legacy Supportworks serving Novice, TX

In Novice, TX, we recently found ourselves lending a helping hand to a lovely homeowner who had grown tired of their driveway doing its best impression of a bumpy roller coaster. They reached out to us at Legacy Supportworks with a concern many homeowners face: an unlevel driveway creating more character than they bargained for. Our mission is to take the "oops" out of their stepping and replace it with smooth, reliable ground. It all began when the homeowner contacted our Customer Care Specialist, who promptly set up a home inspection. One of our seasoned System Design Specialists moseyed over to see what was brewing. After a thorough inspection, the diagnosis was clear—an unsteady driveway needing a bit of tender loving care. Our prescribed remedy? Our trusty duo of PolyLevel® and NexusPro®. On a bright day perfect for setting things straight, our skilled production team, consisting of a foreman and experienced installers, rolled in with the equipment and expertise. Using the PolyLevel® system, we injected high-strength polyurethane foam into pea-sized holes drilled strategically in the slabs. Like magic, or perhaps like a loaf of bread that refuses to be flat, the foam expanded, gently lifting and leveling the sunken concrete. But we didn’t stop there. We applied our NexusPro® Joint Sealant to protect everything from future misadventures. This fine product sealed up those pesky cracks and joints, making sure water couldn't sneak in to wash away their ground support ever again. Durable? Check. UV resistant? Double-check. With everything looking as sprightly as the day it was poured, our team tidied up the site, leaving it fresher than a morning cup of Joe. Our homeowner was left with a driveway that was flat, smooth, and ready for tire tracks rather than imperfections. It’s all in a day's work, and we're mighty pleased to help the good folks of Novice keep their homes safe and sound.

In the quiet community of Novice, TX, a homeowner faced the challenge of a persistently bouncy floor and the visible cracks it caused. Troubled by the growing concern of structural instability, they reached out to us at Legacy Supportworks. Our dedicated Customer Care Specialist promptly arranged a home inspection appointment. Upon arrival, our System Design Specialist conducted a thorough evaluation, identifying the issue as weakened floor joists and an uneven foundation, which was causing the floor above to sag. Given our expertise in crawl space repair, we recommended the SmartJack® System as the optimal solution. Our production team arrived ready to address this critical need. First, we focused on preparing a solid base to counteract the weak foundation soils. The SmartJack® System involves installing galvanized steel columns, set precisely to the required height and positioned on a 12-inch steel base. This technique ensures a steady base that not only stabilizes the floor joists but also redistributes the home’s weight evenly. Adjustable brackets were securely fastened to the existing girders, enabling us to lift the floor towards its original elevation. This meticulous process effectively reduced the perceived "bounce," restoring stability to their home's structure. By the end of the project, the homeowner's concerns had been fully resolved. The solution we provided not only reinforced their floors but also reinstated their confidence in their home's safety. This successful job story emphasizes our commitment at Legacy Supportworks to deliver a remarkable customer experience paired with reliable, long-lasting solutions.

In Novice, TX, a concerned homeowner reached out to us regarding their home's crawl space issues, highlighting bouncy floors and noticeable cracks. Upon contacting our Customer Care Specialist, we scheduled an immediate home inspection to assess the situation. Our System Design Specialist promptly visited their property to conduct a comprehensive inspection. It was determined that weakened floor joists and excessive spans in their crawl space were causing structural problems, leading to the uneven and bouncy floors. To address these issues effectively, we recommended the installation of our SmartJack® System. The production team arrived on the scheduled day, ready to implement the solution. We began by creating a solid base with engineered fill to distribute the home's weight correctly, a crucial step given the weak foundation soils in the area. Galvanized steel columns were cut to precise lengths and set on a sturdy 12-inch steel base. These were then adeptly secured to the existing girders with adjustable top brackets. Throughout the process, heavy-duty threaded rods were incorporated, allowing our installers to make precise adjustments to lift and stabilize the sagging structures. This meticulous installation effectively restored the floors to their original elevation, eliminating the bounce and protecting against further damage. The outcome was a long-lasting solution that provided the homeowner with peace of mind. Our team ensured the area was thoroughly cleaned post-installation, leaving the homeowners with a precisely stabilized structure and a remarkable experience. This project in Novice, TX, exemplifies our commitment to providing reliable, expert solutions for common property issues, reinforcing our mission of delivering outstanding customer service.