Legacy Supportworks serving Sanford, TX

When homeowners in Sanford, TX found themselves increasingly troubled by an unlevel driveway collecting rainwater, they turned to us at Legacy Supportworks. Uneven surfaces not only disrupt the aesthetic of a home but also pose risks like water pooling, leading to long-term damage and costly repairs. The initial call to our Customer Care Specialist led to a scheduled home inspection appointment. A System Design Specialist from our sales team visited their home to conduct a thorough inspection and assess the problem. Our expert assessment revealed voids beneath the concrete slabs, causing destabilization. We identified this as a perfect solution for our PolyLevel® system, known for its capability to stabilize, lift, and level concrete surfaces using high-strength polyurethane foam. The process began by drilling small holes into the affected driveway sections, allowing precise foam injection to fill and stabilize the voids beneath. The foam’s expansion responsibly lifted the slabs to their original position, rectifying the uneven surface. Once the driveway was leveled, our team addressed the water gathering issue with NexusPro® Joint Sealant. This product is designed to seal any cracks or joints in the concrete, offering durable protection against water infiltration. NexusPro® withstands UV exposure and maintains flexibility, ensuring reliable, long-term sealing that accommodates the driveway's natural expansion and contraction with temperature fluctuations. By the end of our service, the homeowners had a level and improved driveway, eliminating the water pooling concern. At Legacy Supportworks, we consistently strive to provide a remarkable customer experience by delivering reliable, lasting concrete repair solutions tailored to each homeowner's needs.

A homeowner in Sanford, TX, reached out to us concerned about a raised and uneven section of concrete near their driveway. This issue, caused by invasive tree roots, had become a tripping hazard, posing a safety risk for the family and any visitors to the home. Our proven process began when the homeowner contacted our Customer Care Specialist, who promptly scheduled a comprehensive home inspection. Our System Design Specialist then visited the property, conducted a thorough examination, and diagnosed the root cause of the uneven concrete. The solution we proposed involved the PolyLevel® and NexusPro® systems—our reliable methods in concrete repair. On installation day, our skilled production team arrived and first drilled pea-sized holes into the affected concrete slab. This allowed us to inject the expanding, high-strength polyurethane foam of the PolyLevel® system underneath. The foam carefully lifted and leveled the displaced slab. Following this, we applied NexusPro® Joint Sealant to seal the cracks and joints, preventing future water intrusion that could aggravate soil washout beneath the slab. NexusPro®’s resilience ensures that these seals won't break or deteriorate, even with the area's temperature fluctuations. In the end, the uneven driveway was perfectly leveled, eliminating the tripping hazard. Our cleanup process left the property looking improved and pristine. The homeowner was reassured by our effective and enduring solution and appreciated the remarkable experience we've committed to providing our customers. By focusing on diagnosing and addressing the specific concrete repair needs, we ensured a safe and uniform driveway surface, underscoring the trust and reliability you can expect from Legacy Supportworks.