Legacy Supportworks serving Sundown, TX

In Sundown, TX, a homeowner recently reached out to us at Legacy Supportworks with a troubling issue: their settling concrete slab was causing water to puddle by the back door. This pooling water not only posed an inconvenience but also threatened the integrity and longevity of the homeowner's outdoor space. Upon receiving their call, our Customer Care Specialist promptly scheduled an appointment for a detailed home inspection. Our System Design Specialist visited the property and conducted a comprehensive assessment. After diagnosing the situation, it was determined that the best course of action was to employ our PolyLevel® system. This advanced method is known for stabilizing, lifting, and leveling concrete slabs effectively. Our experienced production team, consisting of a foreman and skilled installers, arrived at the site ready to tackle the issue using the PolyLevel® technique. Small, pea-sized holes were precisely drilled in the slab, enabling us to inject high-strength polyurethane foam beneath the surface. During the curing process, the foam expanded and expertly lifted the concrete slab back to its original position, eliminating the troublesome water puddling once and for all. The outcome was successful: the back door area was restored to a safe and functional condition. The homeowner not only gained peace of mind knowing the concrete was securely stabilized and elevated, but they also experienced the high quality and professional service Legacy Supportworks consistently provides. With our commitment to a remarkable customer experience and lasting solutions, the homeowner could once again enjoy their outdoor space worry-free.

In Sundown, TX, a homeowner reached out to us with a concerning problem: walls were cracking and the floors were noticeably uneven. Upon careful inspection by our System Design Specialist, we discovered that the root of these issues was compromised floor support in the crawl space. This is a common problem that can lead to further structural damage if not addressed promptly. Our recommended solution was the installation of the SmartJack® System. This specialized system is designed to stabilize crawl space beams and floor joists, providing the necessary support to lift the floors back toward their original elevation and reduce any floor bounce caused by weakened joists. On the scheduled day, our production team arrived at the site prepared to tackle the issue. They began by setting the SmartJack’s galvanized steel columns onto solid, engineered fill to create a stable foundation. Each column was expertly cut to length, ensuring a perfect fit, and then secured to the existing girders. Adjustable top brackets and heavy-duty threaded rods allowed us to make precise adjustments, effectively lifting the sagging and sloping floors. The project was completed efficiently and with the utmost care. Our team ensured that everything was cleaned up afterward, leaving the home in excellent condition. As a result, the homeowner experienced immediate improvements, with level floors and no further cracking. Our solution not only restored structural integrity but also provided peace of mind, embodying our mission to deliver reliable and long-lasting solutions.

In Sundown, TX, a concerned homeowner reached out to us at Legacy Supportworks after experiencing several troubling foundation issues. They noticed sticking windows and cracks in the brickwork, indicative of a settling foundation. This not only compromised the structural integrity of their home but also diminished their peace of mind and property value. Upon receiving the call, our Customer Care Specialist promptly scheduled an inspection. Our System Design Specialist arrived at the home to conduct a thorough evaluation. Through careful analysis, it was evident that the best solution lay in utilizing our Push Pier System. This system is engineered to provide long-lasting stability by driving steel tube sections through foundation brackets into stable, load-bearing soil or bedrock. Our dedicated production team, led by a skilled foreman, mobilized efficiently to perform the installation. With precision, they strategically positioned the push piers, ensuring each was effectively hydraulically driven deep into the ground for maximum support and stability. The solution did not only stabilize the home but, in this case, also managed to raise the foundation closer to its original elevation, effectively addressing the cracks and improving the functionality of the windows. Completing the job with utmost professionalism, our team restored the area, leaving no trace of their extensive work behind. The homeowners in Sundown, TX, were not only relieved but delighted to experience the restored stability and regained quality of life in their cherished home. Our mission of providing a remarkable customer experience and reliable, long-lasting foundation repair solution was successfully fulfilled once again.