Legacy Supportworks serving Tahoka, TX

At Legacy Supportworks, we recently had the opportunity to assist a homeowner in Tahoka, TX, with a significant concrete repair challenge. The customer's home featured an older concrete porch where one side had developed a noticeable crack, threatening the structural integrity and appearance of the entryway. This type of problem is common in aging homes, where shifting soil and temperature changes can exacerbate existing weaknesses in concrete. Our process began with a homeowner reaching out to our dedicated Customer Care Specialist, who promptly scheduled a detailed home inspection. Our System Design Specialist then conducted a thorough evaluation of the porch, diagnosing the problem accurately. The recommendation was to employ our innovative solutions: PolyLevel® for lifting and stabilizing the concrete slab and NexusPro® for sealing the crack. Our production team, consisting of experienced installers and a foreman, executed the solution meticulously. Small holes were drilled to inject the PolyLevel® high-strength polyurethane foam under the affected slab. As the foam expanded, it lifted the porch back to its original position, providing stability and preventing further sinking. Following that, we used NexusPro® Joint Sealant to effectively seal the crack, protecting it against water infiltration and future damage. The project was completed efficiently and with minimal disruption. The homeowner was left with a restored porch, now safe and visually appealing, delivering on our commitment to providing reliable, long-lasting solutions. This project in Tahoka exemplifies our mission: ensuring customers receive remarkable experiences and exceptional repairs, reinforcing our reputation as a trusted problem-solver in the community.

In Tahoka, TX, a homeowner faced an unsettling issue around their pool area, where visible cracks and uneven concrete surfaces were becoming more apparent. These imperfections not only compromised the aesthetic appeal of the pool area but also raised safety concerns. Understanding the need to resolve these issues promptly, the homeowner reached out to us at Legacy Supportworks, recognized for our expertise and long-lasting solutions. Upon contacting us, our dedicated Customer Care Specialist promptly scheduled a home inspection. Our System Design Specialist conducted a thorough evaluation, identifying both the severity and scope of the problem. Utilizing our solution-oriented approach, we proposed a comprehensive plan to restore the concrete surfaces. The remediation involved deploying our state-of-the-art products: PolyLevel®, DecoShield®, and NexusPro®. First, the PolyLevel® system was employed. By injecting high-strength polyurethane foam through strategically placed pea-sized holes in the concrete, we corrected the unlevel surfaces, lifting and stabilizing the slabs to their original position. Next, we applied DecoShield® to enhance and protect the adjusted areas. This product not only blends existing disparities in the concrete’s appearance but also fortifies it against potential moisture-related damage, preserving the look and integrity of the pool's surroundings. Finally, NexusPro® Joint Sealant was used to effectively seal cracks and joints, preventing water infiltration that might erode the soil below. This robust sealant ensures that the repair endures various weather conditions, maintaining its appearance and performance over time. The result was remarkable: a safe, attractive, and uniform pool area that not only met the homeowner's expectations but also safeguarded their investment. Our comprehensive approach exemplified our commitment to delivering durable results and a positive client experience, reinforcing Legacy Supportworks’ position as a reliable partner in home solutions.

A homeowner in Tahoka, TX, contacted us at Legacy Supportworks with a concerning issue: their wrap-around concrete porch had developed numerous cracks, raising both safety and aesthetic concerns. Understanding the importance of a seamless and reliable solution, they reached out to our team to address this prominent repair need. Upon initial contact, our Customer Care Specialist promptly scheduled an inspection with one of our System Design Specialists. Upon examining the situation, it was determined that the porch's cracks stemmed primarily from uneven settlement of the concrete slabs, causing them to shift position over time. This not only compromised the porch’s structural integrity but also decreased the homeowner’s peace of mind. To effectively resolve this, our specialist recommended the use of two reliable products: PolyLevel® and NexusPro®. Our production team, equipped with precise tools and extensive expertise, arrived on site to implement the solution. Beginning with PolyLevel®, they drilled small, unobtrusive holes into the damaged slabs, injecting high-strength polyurethane foam. This procedure not only stabilized but lifted and leveled the concrete to its original framing. Next, to seal the existing cracks and prevent future damage, NexusPro® Joint Sealant was employed. Known for its superior durability against climate-induced expansions and contractions, this sealant will guard the new foundation against water infiltration— preserving the porch for years to come. Ultimately, the concrete porch was restored to optimal condition. By choosing Legacy Supportworks, the homeowner not only secured a robust one-piece surface but enjoyed the lasting peace of an enduring enhancement. Delivering a remarkable customer experience is what sets us apart, paving the way to results held firmly by trust and expertise.