Legacy Supportworks serving Tokio, TX

In Tokio, TX, a homeowner faced significant concerns with their fixer-upper due to noticeable foundation issues, impacting the home's structural integrity. Uneven floors and unsettling bounce indicated potential damage within the crawl space, and they needed an expert solution for the long term. Legacy Supportworks was the chosen partner for this crucial task. Our mission aligns with delivering exceptional customer experiences and dependable, long-lasting solutions for home structural problems. The homeowner first reached out to our Customer Care Specialist, who efficiently scheduled an on-site inspection. Our System Design Specialist conducted a comprehensive assessment, confirming the compromised state of the crawl space beams and floor joists. The recommended solution was clear: the installation of our SmartJack® System. Our skilled production team, consisting of a seasoned foreman and dedicated installers, took immediate action. They installed the SmartJack® System, which effectively addressed the weakened foundation soils by establishing a solid base with engineered fill. The system included galvanized steel columns that were precision-cut to fit, situated on robust 12-inch steel bases, and securely attached to the existing girders with adjustable top brackets. The outcome was transformative. The SmartJack® System not only stabilized the crawl space beams but also lifted the floors closer to their original level. This innovative solution eliminated any excess bounce and reinforced the home's structural stability, thereby enhancing safety and restoring peace of mind for the homeowner. In adhering to industry standards and our own promise of quality, we ensured everything was cleared and the site was pristine before leaving. This job in Tokio, TX, is a testament to our expertise in providing vital foundation solutions, illustrating the definitive impact of our services on residential properties.

In Tokio, TX, a homeowner began noticing unsettling signs within their residence: interior cracks, doors refusing to close properly, and noticeable cracks in the tile floor and kitchen areas. Recognizing these as potential symptoms of a settling foundation, they chose to contact us at Legacy Supportworks, understanding the importance of addressing these issues promptly. Our process commenced with a Customer Care Specialist scheduling a detailed home inspection. Following this, a System Design Specialist from our Sales Team visited the home to conduct a thorough assessment. Leveraging years of expertise, the specialist identified the problem conclusively—a settling foundation—and proposed the installation of our Push Pier System as the most effective remedy. The installation of Push Piers is a critical and precise procedure, which involves affixing engineered steel tube sections to a series of foundation brackets and driving them down hydraulically to reach stable soil or bedrock. Our production team, experienced in such repairs, conducted this process efficiently. Their professional approach guaranteed that each pier was installed with precision, ensuring optimal stabilization. As the project concluded, the Push Pier System effectively stabilized the home's foundation, halting further settlement. The homeowner reported immediate improvements—the closure of the interior cracks, restored function of doors, and noticeable enhancements in their home's structural integrity. Our team's commitment not only restored safety and peace of mind to the homeowner but also enhanced their property value and quality of living, consistent with our mission at Legacy Supportworks to deliver a remarkable customer experience coupled with lasting solutions.

In Tokio, TX, a concerned homeowner recently contacted us about a sinking patio that was posing a challenge. Over time, the patio had noticeably sunk approximately three inches along the perimeter where it met the house. Such a shift posed a potential risk not only for further structural settling but also for water drainage issues, potentially affecting the foundation's integrity. Once the homeowner reached out, our dedicated Customer Care Specialist swiftly scheduled an inspection. A System Design Specialist visited the home to assess the situation comprehensively. Upon completion of our analysis, the sinking slab was carefully diagnosed, and PolyLevel was recommended as the ideal solution to stabilize and lift the sunken concrete back to its original level. Our professional production team, consisting of an experienced foreman and skilled installers, undertook the task. They meticulously drilled small pea-sized holes in the affected areas of the slab. Through these holes, we introduced our high-strength polyurethane foam — a pivotal component of our PolyLevel system. This foam efficiently expanded as it cured, precisely filling any voids beneath the slab and achieving the desired lift. Ultimately, the patio was restored to its original position, with the seamless execution ensuring minimal disruption to the homeowner. The property was diligently cleaned post-installation, reflecting our commitment to delivering not just effective solutions but also a remarkable customer experience. Through our precise approach and use of innovative technology, we demonstrated once again why our expertise in concrete repair sets us apart in the industry.