Legacy Supportworks serving Tyrone, OK

A recent project took us to Tyrone, OK, where a homeowner reached out to Legacy Supportworks due to an unlevel sidewalk at the entry of their house. They contacted us, troubled by just how prominently this uneven surface marred the entrance of their home, and potentially posed safety risks. After scheduling a home inspection appointment with our Customer Care Specialist, one of our System Design Specialists conducted a thorough inspection to diagnose the exact nature of the issue. It was determined that settling soil underneath the concrete slabs had caused the surface to become unlevel over time. This could lead not only to an unappealing aesthetic but also increased the chance of tripping hazards. To address the problem efficiently, we recommended our PolyLevel® system—a reliable method renowned for its effectiveness in stabilizing and lifting concrete slabs. Our experienced production team, comprised of a foreman and skilled installers, implemented the solution by first drilling pea-sized holes through the concrete. We then injected high-strength polyurethane foam into these holes, allowing the foam to expand and fill any voids beneath the slab. As it cured, the foam precisely lifted and leveled the sidewalk. Completed with precision and care, this intervention restored both the sidewalk's aesthetics and safety. The homeowners were not only relieved to see their entryway transformed into a stable and appealing space, but they were also thoroughly pleased with the clean-up conducted by our professionals before departure. At Legacy Supportworks, we take pride in delivering a remarkable customer experience matched by our long-lasting and reliable solutions.

In the small town of Tyrone, OK, a homeowner recently reached out to us at Legacy Supportworks with concerns about cracks in their flooring and a noticeable sloping issue. Problems of this nature often suggest underlying structural concerns in the crawl space, an area that often goes unnoticed until visible signs appear. Understanding the gravity of the situation, our Customer Care Specialist promptly scheduled an appointment for a thorough home inspection. Our System Design Specialist carried out a complete assessment, pinpointing the root of the problem as weakened floor joists and beams in the crawl space. This was not only causing the unsightly cracks but also leading to an uncomfortable and uneven living space. To address these issues effectively, we implemented our trusted SmartJack® System. Known for its dependability, the SmartJack® System is engineered to stabilize and support weak crawl space beams and floor joists. Our skilled production team started by creating a robust base of engineered fill to redistribute the home’s weight effectively. Each galvanized steel column was custom-cut to fit precisely, then placed upon a sturdy 12-inch steel base. With adjustable top brackets and heavy-duty threaded rods, our experts securely attached the SmartJacks to existing beams, restoring the structural integrity of the crawl space. Upon completion, the transformation was evident. The floors in the home regained their proper elevation, erasing the previous slope and bringing a bounce-free stability most desired in a residence. Our knowledgeable and meticulous approach not only resolved the immediate concern but also imparted lasting peace of mind to the homeowner, the hallmark of our mission to deliver exceptional customer experiences and enduring solutions.