Legacy Supportworks serving Voss, TX

In Voss, TX, a homeowner faced persistent issues with bouncy floors, causing concern over the structural stability and safety of their home. Seeking expertise and a reliable solution, they reached out to our team at Legacy Supportworks. Our dedicated process began with our Customer Care Specialist, who promptly arranged an inspection appointment. A System Design Specialist from our Sales Team visited the homeowner's property to conduct a comprehensive assessment. During the inspection, it was evident that the root cause of the bouncy floors was weakened and inadequately supported floor joists in the crawl space. Our specialist confidently recommended the SmartJack® System as the most effective solution to stabilize the supporting structure and address the floor bounce. Upon the homeowner's approval, our skilled production team, led by an experienced foreman, commenced the installation. We meticulously cut galvanized steel columns to the precise length required and secured them onto 12-inch steel bases resting on engineered fill. This provided a sturdy foundation for distributing the home's weight evenly. The columns were then affixed to existing girders using adjustable brackets. The SmartJack® System's design not only stabilized the beams and joists but also allowed for precise floor leveling, restoring the interior floors to their original level. Through methodical execution and diligent attention to detail, we successfully eliminated the problem of bouncy floors. The homeowner expressed confidence in the newfound stability of their home, comforted by the knowledge that their investment in our service would result in a lasting, reliable solution. At Legacy Supportworks, we consistently strive to provide a remarkable customer experience, as evidenced by our commitment to delivering effective, long-term solutions.

A homeowner in Voss, Texas, faced a troubling issue with their driveway: unlevel surfaces and substantial cracks that were worsening with time. Seeking a reliable and lasting solution, they reached out to us at Legacy Supportworks, drawn by our commitment to providing a remarkable experience and solving home issues effectively. The process began with our Customer Care Specialist arranging a comprehensive home inspection appointment. During the inspection, our System Design Specialist evaluated the situation—identifying settled and cracked concrete as the core problem. Such conditions can lead to safety hazards and reduce property's curb appeal if left unaddressed. To restore the driveway, our skilled production team implemented a tailored plan using two of our proprietary solutions: PolyLevel and NexusPro. The team started with the PolyLevel system, drilling pea-sized holes in the sunken sections of the concrete slab. They strategically injected polyurethane foam into these voids. This high-strength foam expanded to stabilize and lift the driveway back to its original position, ensuring an even surface. Following the successful leveling, we addressed the cracks with NexusPro Joint Sealant. This advanced solution effectively sealed the joints, preventing water penetration which might otherwise aggravate the soil erosion underneath. Upon completion, the driveway in Voss was both stabilized and aesthetically pleasing—a testament to our process and products. Our team made sure any remnants of the installation process were meticulously cleaned, leaving the homeowner satisfied with the sleek, durable finish. Through our efficient, structured approach, we provided the homeowner with peace of mind and a driveway built to withstand the elements for years to come.