Legacy Supportworks serving Wall, TX

In Wall, TX, a homeowner approached us at Legacy Supportworks with concerns about their unlevel patio. They were frustrated with the hazards it posed, from tripping risks to unsightly appearances. Seeking a reliable, permanent fix, they contacted our team, starting with one of our Customer Care Specialists. Our process started with a home inspection conducted by one of our System Design Specialists, who diagnosed the core issue—the soil beneath the concrete had settled unevenly, leading to the patio's uneven surface. After a thorough analysis, we recommended a dual approach to tackle this issue: the application of PolyLevel® and NexusPro®. Once the plan was set, our seasoned production team went to the site. We began by carefully drilling pea-sized holes into the affected concrete sections of the patio. Through these openings, we injected the PolyLevel® foam, watching as it expanded to fill the voids beneath and gently lifted the slabs back into proper alignment. After ensuring the patio was level, we shifted our focus to stability and longevity. We applied NexusPro® Joint Sealant to fill and seal the cracks and joints. This prevented water infiltration, which is often a culprit in weakening soil and causing concrete to shift. The result was a level, safe, and aesthetically pleasing patio. Our comprehensive solution mitigated future settling risks, providing this homeowner with peace of mind and a space they could enjoy confidently. Here at Legacy Supportworks, we’re committed to offering long-lasting solutions and an excellent customer experience for every client we serve.

A homeowner in Wall, TX, recently faced the frustration of bouncy floors and wall cracks in their residence, signaling an underlying foundation issue. The concern about potential structural instability led them to contact us at Legacy Supportworks, where our customer care specialists promptly scheduled a home inspection. Upon the homeowner's initial call, our System Design Specialist performed a comprehensive inspection of the property. It became evident that the crawl space beams and floor joists had weakened significantly, resulting in the unsettling floor bounce and noticeable wall cracks. Understanding these symptoms could lead to larger structural issues, we recommended the SmartJack® System as the optimal solution. Our production team began the repair process by installing engineered fill beneath the SmartJack® systems. We placed galvanized steel columns on a stable, 12-inch steel base and secured them with adjustable top brackets to girders or supplemental beams. These heavy-duty components are designed to stabilize and distribute the weight of the home evenly. The adjustable features of our SmartJack® was especially useful, enabling precise elevation adjustments to lift the floors back toward their original level, minimizing bounce and providing long-term support. The result was transformed stability and peace of mind for the homeowner. Floors were restored to their previous state, alleviating concerns about air quality by maintaining an optimal environment in their crawl space. Our process highlights our commitment to providing a remarkable experience—swift, efficient, and reliable solutions, affirming why clients continue to trust Legacy Supportworks with their foundation needs.

In Wall, TX, a concerned homeowner reached out to Legacy Supportworks due to unsettling foundation issues that became apparent with the presence of cracks and poorly functioning windows and doors. Having observed these signs of foundation settlement, the homeowner wisely chose to seek a viable and lasting solution. Upon contacting us, a Customer Care Specialist efficiently scheduled an inspection, prioritizing the homeowner's concerns. Next, a highly trained System Design Specialist visited the property to conduct a thorough evaluation. After a detailed assessment, the specialist identified the root of the problem and recommended our renowned Push Pier System as the most effective and enduring solution for this case. Our expert production team, employing their unmatched expertise, embarked on installing the Push Pier System. Meticulously, engineered steel tube sections were hydraulically driven through robust steel foundation brackets into load-bearing soil deep underground. This installation stabilized the foundation by halting further settlement and, remarkably, initiated the process of uplifting the home closer to its original elevation. As the project reached completion, the improvement was undeniable. The homeowner noticed significant positive changes, with cracks closing and the smooth functionality of doors and windows being restored. The value and structural integrity of the home have been remarkably enhanced, offering the homeowners peace of mind and revitalized living conditions. At Legacy Supportworks, we are committed to offering effective, reliable, and sustainable solutions tailored to each unique foundation challenge.