Legacy Supportworks serving Water Valley, TX

Located in Water Valley, TX, a homeowner recently encountered a common yet concerning issue with their unlevel driveway. The uneven concrete not only hindered the overall look of the property but also posed potential risks for trips and falls. Understanding the significance of addressing foundation-related problems promptly, the homeowner reached out to Legacy Supportworks for expert assistance. Our process began as usual with our friendly Customer Care Specialist efficiently scheduling a comprehensive home inspection. During this visit, a System Design Specialist from our Sales Team carried out a detailed inspection of the driveway. The specialist identified the root of the problem: voids beneath the concrete causing sections of the driveway to settle unevenly. To rectify this, our team recommended a solution encompassing two of our innovative products: PolyLevel® and NexusPro®. The PolyLevel® system involved strategically drilling small, barely noticeable holes into the driveway, through which high-strength polyurethane foam was injected. This foam expanded, stabilizing and lifting the concrete slabs back to their original, level positions. Next, our professionals expertly applied NexusPro® Joint Sealant. NexusPro seals cracks and joints, preventing water infiltration that could exacerbate underground erosion. The outcome was a fully restored, safe, and visually pleasing driveway. The slabs were precisely level, eliminating tripping hazards and improving curb appeal. Most importantly, the homeowner gained peace of mind from knowing their driveway was safeguarded against future complications. At Legacy Supportworks, we pride ourselves on delivering reliable, long-lasting fixes with outstanding customer service. This approach ensures not only the resolution of issues like unlevel driveways but also the continued integrity of our customer's investments.

At Legacy Supportworks, we recently had the opportunity to assist a homeowner in Water Valley, TX, who was dealing with a classic case of "bouncy floor syndrome" and unsightly cracks. Picture this: you’re tiptoeing through your living room like a professional ballet dancer just to avoid giving your friends an amusement ride! This wasn’t the homeowner’s desired ambiance, so they reached out to our friendly Customer Care Specialist, who promptly scheduled an inspection. Our skilled System Design Specialist arrived, armed with expertise and unobtrusive footwear, to assess the crawl space situation. It didn't take long to diagnose the culprit—floors that were enjoying getting a little "bounce" behind our customer’s back. Our solution was simple but effective. We proposed using the trusty SmartJack system to restore order and stability. Once our ace production team rolled in, it was all systems go. They carefully maneuvered under the home and installed the SmartJacks with the precision you expect from those skilled in subtle floor flattery. The process involved creating a solid base with engineered fill, followed by the installation of galvanized steel columns that seemed to chuckle at the once-bouncy floors. Adjustments were made to lift and support the sagging structures, creating a sturdy sense of assurance for the homeowner. After the final inspection, the living room floor no longer attempted gymnastics routines, and the luxurious stillness of the newly stabilized space spoke volumes. Happy to have helped transform another key part of a house into a haven for friends and family, we tidied up and left the homeowner in peace, though likely with renewed exuberance on their faces instead of their floors—or floors that are as stoically dependable as anyone could hope for.

A homeowner in Water Valley, TX, reached out to Legacy Supportworks with increasing concerns about the settling issues affecting their property's foundation. Signs like visible cracks in the walls and doors that wouldn’t close properly had left them worried about the long-term stability and value of their home. Understanding these significant markers of a settling foundation, our Customer Care Specialist efficiently scheduled an inspection to assess the situation thoroughly. During the scheduled appointment, our System Design Specialist conducted a comprehensive inspection of the property. The diagnosis was clear: the home was experiencing foundation settlement due to unstable supporting soil. Our expert team recommended using our trusted Push Pier System to tackle the problem effectively. Our production team, including a skilled foreman and proficient installers, then executed this custom solution with precision. By installing a series of engineered steel tube sections through sturdy foundation brackets, the Push Piers were driven to competent load-bearing soil deep underground. This method ensures long-lasting stability by penetrating beyond the shifting soils that led to the settlement dilemma. The outcome was substantial: not only was the foundation permanently stabilized, but there was also a marked improvement in the alignment of windows and doors. This intervention created the potential to lift the home back towards its original position, enhancing its structural integrity. In restoring the home’s stability and functionality, the property’s value along with the homeowner’s peace of mind, was regained. Our expertise continues to provide dependable and enduring solutions, reflecting the essence of Legacy Supportworks’ commitment to exceptional customer experiences