Legacy Supportworks serving Whiteface, TX

In Whiteface, TX, a homeowner faced a significant issue with their sinking concrete driveway. Uneven slabs not only diminished the home's curb appeal but also posed potential trip hazards. Seeking a reliable solution, the homeowner reached out to Legacy Supportworks, known for providing exceptional customer experiences and long-lasting solutions. Our process began when a Customer Care Specialist scheduled a home inspection. Soon after, a System Design Specialist was on-site to conduct a thorough inspection, swiftly diagnosing the problem of unlevel concrete. We recommended our proven solution: the PolyLevel® system. On the scheduled day, our skilled production team arrived to carry out the installation. The process involved drilling small, pea-sized holes into the affected concrete slabs. Carefully, high-strength polyurethane foam was injected through these openings. The foam expanded beneath the slab, precisely lifting and leveling it. This advanced technique offered several advantages, such as minimal disruption and a durable, stable finish. Upon completion, the driveway was fully restored to its correct level, eliminating safety hazards and enhancing the property's appearance. Our team ensured the site was meticulously cleaned, leaving no trace of disturbance. The homeowner expressed relief and satisfaction, confident in the lasting stability provided by our PolyLevel® system. By addressing their concerns promptly and efficiently, we demonstrated the core of our mission—to deliver a remarkable customer experience and a dependable solution.

In Whiteface, TX, a concerned homeowner noticed unsettling signs of foundation issues: cracks in the walls and doors that wouldn’t close properly. Understanding the gravity of these symptoms, they contacted us at Legacy Supportworks for expert assistance. Upon receiving the call, our dedicated Customer Care Specialist promptly scheduled a comprehensive home inspection. Our System Design Specialist arrived on the scene to perform an in-depth assessment. It was determined that the home was suffering from a settling foundation, which was the root of the structural problems. To address and correct the foundation settling, we proposed the installation of our Push Pier System. After a thorough explanation of the benefits, the homeowner consented to the solution. Our experienced production team then arrived to execute the installation. Using engineered steel tube sections, hydraulically driven through strategic foundation brackets, we accessed stable load-bearing soil deep beneath the surface. The result was a foundation permanently stabilized, and in this case, partially elevated back to its original position. This intervention helped close existing cracks and restored functionality to stubborn doors. Our team ensured a meticulous cleanup before concluding the project. The homeowner not only regained peace of mind but also restored the value of their property. With a durable, lasting solution in place, their quality of life improved considerably, reflecting our commitment to delivering a remarkable customer experience at Legacy Supportworks.

In Whiteface, TX, a homeowner reached out to us at Legacy Supportworks, concerned about a troubling history of water leaks, buckling on the floor, and noticeable floor sloping in their crawl space. Recognizing these issues as potential threats to their home's structural integrity, they decided action was necessary. Upon contacting our Customer Care Specialist, a home inspection was promptly scheduled. Our System Design Specialist arrived to conduct a comprehensive assessment, diagnosing the root of the problem: weakened floor joists compounded by foundation soil issues. The determined solution was to install the SmartJack® System, which provides stability to crawl space beams and floor joists, reducing bounce and addressing slope concerns. Our production team, comprising experienced foremen and installers, implemented the SmartJack® System effectively. They commenced by preparing a solid engineered fill base to distribute the home's weight evenly. Galvanized steel columns were cut precisely to length and set on robust 12-inch steel bases. To ensure maximum stability and adjustability, these columns were secured to the existing girders using adjustable top brackets with heavy-duty threaded rods, designed to potentially lift floors to their original elevation. Upon completion of the installation, the once-sloping floors were restored effectively, delivering not only a structural solution but also peace of mind to the homeowner. Our skilled team ensured the workspace was cleaner than they found it, adhering to our mission: to provide a reliable and long-lasting solution with a remarkable customer experience. By resolving the floor and crawl space issues in Whiteface, we demonstrated our commitment to quality and dependability that homeowners can trust.