Legacy Supportworks serving Wilson, TX

In Wilson, TX, a homeowner reached out to us with concerns about their home's foundation. Despite previously hiring another company for exterior pier installation, they were still experiencing unsettling movement within their home. Their floors were becoming increasingly uneven and squeaky, causing distress for the whole family and making them contemplate leaving their longtime home. Upon contacting Legacy Supportworks, our dedicated Customer Care team promptly scheduled an in-depth home inspection to uncover the root of the problem. Our System Design Specialist thoroughly examined the issue, diagnosing the existing pier work as insufficient for the severity of the foundation damage. We knew it was crucial to not just address but resolve the problem to restore the homeowner’s peace of mind and safety of their living space. To tackle this, we recommended installing our Push Pier system, known for its durability and effectiveness in stabilizing foundations by shifting the weight of the home onto stable, load-bearing soil — far below the troubled soil causing the issues. Alongside this, we added blocks and shims in critical areas to ensure an even, stable flooring as a supportive measure. Our experienced foreman and the install team got to work, ensuring precision in each step to provide not only a fix but a long-lasting solution tailored to make the home safe and enjoyable once again. The job was wrapped up neatly, ensuring the property was left tidy and the foundation troubles a thing of the past. The homeowner was relieved, their confidence in their home's stability was restored, and the unsettling creaks and uneven floors were resolved. They were thrilled to see that leaving their home was no longer necessary thanks to the thorough and reliable solution provided by Legacy Supportworks. That day, we not only fixed a foundation problem but also helped maintain the legacy of a family’s home.

When homeowners in Wilson, TX, decided it was finally time to tackle their long-anticipated remodeling project, they knew they couldn't ignore the problem right beneath their feet. Having moved into their home three years prior, with dreams of revamping everything including the floors, they recognized the need for a sturdy foundation hushed whispers across their walls. Outside, stark lines cleaved their way through the exterior, signs of past tries to mend what laid unsettled. That's where we, at Legacy Supporworks, were asked to step in. The past entrusted in another's hands had left its narrative, but it was our chapter to rewrite. Embracing the task, our tried-and-true Push Pier system became the herald of change for this residence. The homeowners had seen our work, noted our solid reputation, and were drawn to our promise — a commitment embodied in a 50-year warranty, a strength to withstand time. The consultation painted the full picture; our System Design Specialist unfolded plans like a map to a sturdy future, advocating for these underfoot piers that reach deep, past the erratic soils to untethered bedrock. Through strategic positions, we deployed resilience, embedding each pier with the precision of artisans at work. The legacy of our work? A foundation as immovable as the trust placed in us. The fissured tales of their walls hushed, and the house stood confident, ready to embrace the remodel that came anew. In the end, the cracking code of confusion the homeowners once contended with gave way to the certainty of solid ground — a testament to their decision to choose us, aligning with our mission to bring peace of mind housed in a remarkable customer experience.